The role of knowledge management processes to improve organizational performance

Research aimed at identifying the role of knowledge management in improving institutional performance of the employees at the University of Damascus, and to identify significant differences in the answers the sample search to identify knowledge management according to variables research: (academic rank, years of experience, job description), has adopted a researcher on the descriptive analytical approach, and used the search tool: (questionnaire knowledge management), where the research sample included 243 teaching faculty member at the University of Damascus. Among the most important findings of the research: There are significant differences between the average Answers members of the research sample to identify knowledge management variable according to academic rank in favor of individuals who have the academic rank of professor. There are significant differences between the average Answers members of the research sample to identify knowledge management variable according to years of experience for the benefit of individuals who have years of experience (21 + years). There are significant differences between the average Answers members of the research sample to identify knowledge management variable according to the job description for the benefit of individuals who had the job description (Dean of the Faculty, Vice-Dean). In light of the research findings ,the researcher proposes the following: 1. Create a house of expertise and decision support at the university through the creation of an constantly updated database and information systems that everyone works in its preparation that provide the employees and departments with the necessary quantitative and qualitative information in the appropriate time and appropriate way, as one of the most important processes of knowledge management. 2. The necessity of taking the three-dimensional key of knowledge: hardware , software, knowledge resources in addition to the human recourses , the knowledge generator and maker and the most important element in this integrated system, which is the substantive equivalent of the physical system.

Role of Knowledge Management and its Technology" In Achieving "Managerial Development"

This research aims to discuss "knowledge management and its technology" and " managerial development" and the relations between them. Researcher has concluded that organizations get many benefits and achieve entrepreneurship by application of knowledge management and its technology. Results showed that there are a positive relationship between knowledge management and technology and managerial development. Results also indicated impact for knowledge management and its technology in achieving managerial development. Subsequently, this topic provided a number of recommendations subserve in implementation application of knowledge management and its technology and achieving managerial development.

The Concept of Information and Knowledge Management

The study aims to recognize the essence and the concept of information and knowledge and its roles in societies ' development. And it deals with the importance of information and knowledge economy and its roles in constriction the digital gap among societies, libraries and information centers in knowledge management and filling the cultural gap among societies. The study inquires the knowledge management terms, the position of Arab countries on the epistemic society map, the challenges that face the developing countries in general and the Arab ones in particular in the time of epistemic explosion and technological development.

Knowledge Management in Libraries and Information Systems

This study aims to identify the concept of Knowledge management as considering it as one of the new management theory that many organization trying to apply it useful of his advantage, also the aim was to identify the Knowledge procedures and causes of return of libraries and information system to Knowledge management, in addition to identify requester of Knowledge management application in the libraries. The research design was the theory deism as most appropriate for this study. The results of this research show that there was no significant different between libraries duties, information systems, and Knowledge management procedures, also that the most important requisites of Knowledge management application in libraries was existing of three elements which are: organizational culture, organizational knowledge, knowledge management technology.

The role of knowledge management in improving the financial performance A field study on the commercial banks in (the Syrian Coast)

This study aims to analyze and define the role of knowledge management in improving the financial performance of the commercial banks operating in the Syrian coast, the study relied on the method of approach Alastenbatih as a way to search, and the researcher depends on the resolution as a tool for the study was designed based on the lookout researcher on previous studies in this area, was distributed researcher (187) to identify the sample items in the three administrative levels in commercial banks under study, the study found the results pointed to a correlation between knowledge management and financial performance relationship, allowing the researcher to conclude viable conclusions and use them as allowed him to provide recommendations are seen as contributing to the improvement of the financial performance of commercial banks under study and all similar banks organizationally and technically.

Determinants of Financial Structure Decision: Evidence from Syria Companies subject to the supervision of Syrian Commission on Financial Markets and Securities (2007 -2011)

This study aimed to determine the requirements and constraints of the application of knowledge management at Tishreen University. The study area was a set of employees in the central administration of Tishreen University. The researcher used the questionnaire as a tool to collect data, where 160 questionnaires were recovered from a total of 200 distributed. The result of this study found an urgent requirement for the application of knowledge management is the organizational culture, organizational structure and information technology, in addition to a number of direct obstacles, including: lack of clarity of the concept of knowledge management at most of the studied sample, and failure to allocate sufficient funding to be applied at Tishreen University.

Organizational Culture as one of the Key Requirements for the Success of Knowledge Management

The research aims to examine the relationship between organizational culture on the one hand, and between knowledge management practices in Tishreen University, on the other hand, where the researcher distributed a questionnaire to a sample of the colleges in the University of Tishreen reached (205) questionnaire was recovered (222) to identify them, it was good of them use (158) questionnaire. To test the relationship, the researcher used the Student T test for one sample, as well as the Pearson correlation coefficient.

The effect of few elements of transformational leadership in the efficiency of organizations - Field study in Banks listed in Damascus Securities Exchange (DSE)

The organization's success depends on many factors, the most important of is the human resources one because of its prominent role in creating a competitive organization position, which is not only to find the same high level of human teams for the best performance, but there is the concept of transformational leadership that will be studied to examine to which extent the departments and managements of banks listed on the Damascus Stock Exchange of the importance of transformational leadership style in the performance of tasks, and improve efficiency and increase efficiency in organizations.

Technological Knowledge Management in Productive Establishments (reality – obstacles)، and Suggestion of a Technological Knowledge Management Model in Syria Applied on Asia Pharmaceutical Industries

The research essentially: 1) Focuses on the affect of the technological knowledge management on the capability of Establishments to induce creativity, and to achieve technical development which in turn increases the productivity and the competition in these establishments. 2) Suggests a model for managing the technical knowledge that is matches with the privacy of Syrian environment and possible capabilities.

Relationship between CRM Dimensions and Banking Performance (Field study on private banks in Lattakia)

Customer Retention Management (CRM) provides a strong competitive advantage for the organization to stay in the market. It helps management to track customer interactions with the organization and allows employees access to all customer,s previous information; CRM gains its importance by creating a strategic vision to achieve the organization's goals of maintaining customers and reaching loyalty through integration with marketing policies and product development To increase the sales of the organization and to make offers that attract the target customer and interact with him in a way that ensures its preservation. The aim of the study is to define the reality of the application of CRM during the crisis period )8402-8400( in the Syrian private banks in Lattakia, and study the dimensions of customer relationship management in these banks, and then study the impact of these dimensions on the performance indicators that were measured through indicators of profitability, customer complaints, strong relationships with customers, customer satisfaction and loyalty. In order to achieve this, two main hypotheses were formulated. The researcher used the questionnaire technique to collect the data analyzed using statistical tests, the most important of which were the one-sample t. test, and the Pearson Correlation test. The researcher has reached several results, the most important of which is: a good evaluation of the availability of CRM dimensions in the studied banks, and there is a positive relationship between these dimensions and performance.