تهدف هذه الدراسة إلى تحليل و تحديد دور إدارة المعرفة في تحسين الأداء المالي
في المصارف التجارية العاملة في الساحل السوري, و قد اعتمدت الدراسة على
أسلوب المنهج التحليلي كمنهج للبحث, و اعتمد الباحث على الاستبانة كأداة
للدراسة تم تصميمها بناءً على اطلاع الباحث على الدراسات السابقة في هذا
المجال, حيث وزع الباحث ( 7:9 ) استبانة على مفردات عينة البحث في
المستويات الإدارية الثلاث في المصارف التجارية محل الدراسة, و قد توصلت
الدراسة إلى نتائج أشارت إلى وجود علاقة ارتباط بين إدارة المعرفة و الأداء المالي
مما سمح للباحث أن يستنتج استنتاجات قابلة للتطبيق و الانتفاع منها كما سمحت
له بتقديم توصيات يرى أنها تسهم في تحسين الأداء المالي للمصارف التجارية
موضع الدراسة و كل المصارف المماثلة تنظيمياً و تقنياً.
This study aims to analyze and define the role of knowledge
management in improving the financial performance of the commercial
banks operating in the Syrian coast, the study relied on the method of
approach Alastenbatih as a way to search, and the researcher depends on
the resolution as a tool for the study was designed based on the lookout
researcher on previous studies in this area, was distributed researcher
(187) to identify the sample items in the three administrative levels in
commercial banks under study, the study found the results pointed to a
correlation between knowledge management and financial performance
relationship, allowing the researcher to conclude viable conclusions and
use them as allowed him to provide recommendations are seen as
contributing to the improvement of the financial performance of
commercial banks under study and all similar banks organizationally and
technically.
References used
Kimaiyo,I,k;ka pkiyai,C; sang,J,G. (2015).effect of knowledge management on firm performance in commercial bank in nokuru-eldoret- kisumu. European journal of business and management.Vol.7,No.3,pp 1905-2222
Majeed ,Y, Khalid , Z , Irfan , M , Khon ,M ,A. (2013).The impact of knowledge management on organizational performance far east. Journal of psychology and business.Vol.11, No . 2 , pp. 37- 48
Mohammed ,W. ; Jalal , A .(2011) .The Influence of Knowledge Management System (KMS) on Enhancing Decision Making Process (DMP).International Journal of Business and Management. Vol. 6, No. 8, pp. 216-229
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