This study aimed at identifying the reality of the application of the principles of total quality management in training programs in Textile Co., Lattakia, as well as to identify problems that prevent its application in the company. The researcher pr
epared a questionnaire and distributed it to the research sample, which amounted to (33) members of the trainers who are working in the company. She also conducted in-direct interviews with some managers, and some workers who have received training in the company. The researcher found a set of results, the most important of them was:
- The company contains a section of the company's quality management, which means the quality of the final product, which provides to consumer to achieving his satisfaction only, but it does not contain a section of total quality management for the entire company's activities.
- the high management supports training programs, as the trainees are selected on the basis of their training needs، and choosing of the trainers based on the competencies and skills required.
- The company does not involve trainees in the design of training programs، and decision-making related to them.
- There are great problems prevent the application of the principles of total quality management in the training program for the company، the most important of them was centralized management and the lack of devolution of powers، in addition to the many burdens and business entrusted to the trainers in addition to their work in training، makes them distracted and unable to focus properly investigating the required quality.
The researcher recommended the need to make a special section of TQM in the company, and subjecting workers to intensive courses in TQM, in addition to granting authority, confidence and motivation to all members of the training team, to make decisions for the preparation of the training program, implementation and evaluation it.
This study aimed to identify total quality management in higher education services and it's role in developing according Market needs. To achieve the research objectives a convenience sample of 37 professors in the AL Baath University was selected,
and used SPSS program to analyze data and test hypothesis, the study reached a number of findings, of which the most: There is good recognition for available dimensions:
leadership. Data and information management, participation, continue improvement, and empowerment And There is impact of
perceptive level for total quality management in developing the higher education services according dimensions: data and
information management, continue improvement, and empowerment. But there is not impact of perceptive level for totalquality management in developing the higher education services according dimension: leadership, strategic planning, and participation. The study has reached a number of recommendations in view of the study results.
The aim of this research is to to identify the availability requirements of the
application of Six Sigma methodology in the companies studied, by identifying the degree
of realization of the importance of employees applying six sigma methodology, a
nd to
identify the suitability of the organizational culture prevailing in the companies studied to
apply the methodology six sigma, and to identify the availability of the necessary skills to
apply six sigma methodology.
The results of this research indicated the low degree of employees’ awareness to the
importance of applying six sigma methodology, and the lack of appropriate organizational
culture currently prevailing in the companies to organizational culture required for the
application of six sigma methodology, and to non-availability of sufficient skills to apply
six sigma methodology.
The most important recommendations of this research reveals the need for the
studied companies to conduct awareness campaigns to raise the employees awareness of
the importance to apply the six sigma methodology, and the need to encourage employees
to work together, and the necessary to orientation of the needs of customers , and follow
the initiative strategy, and train employees on the choice of projects to improve the quality,
and training the employees on the use of statistical tools and management and planning
tools to improve quality.
Basically the aim of this study is to study the integration of the Total quality management system (TQM) and the Theory of Constraints (TOC) and focus on the positive effects of this integration for the purpose of reducing cost and improving achievem
ent, In order to achieve this primary objective, The researcher studied the intellectual frame and scientific rooting for each of the Total quality management (TQM) and the theory of constraints (TOC) from the perspective of reducing cost and improving achievement.
The researcher designed questionnaire aimed to execute field study to test hypotheses, The study population consisted of a group of industrial companies working in the Syrian Arab Republic, The questionnaire was directed to each of: (Executive Director, Production Manager, Quality Manager, Quality inspectors, CFO, Cost accountants) for each company.
The research handles the evaluation of the performance of teachers of secondary education in the city of
Latakia according to the criteria of total quality management from the perspective of supervisors and school
directors in the following areas:
planning and design of educational situations, classroom management and
the relationship with the students, mastery of educational material and follow-up, use of modern techniques,
student assessment, and the relationship with the local community. To achieve the objectives of the research,
a questionnaire was designed consisting of (37) items covering the fields of research, and distributed to a
sample of (41) educational supervisors, and (23) High School directors in the city of Lattakia.
The research aims to detect the possibility of secondary schools management in the
city of Lattakia, according to total quality management from the perspective of teachers,
And to know the differences in attitudes towards management of secondary sc
hools,
according to the concept of total quality depending on the following variables (sex,
educational qualification, years of teaching experience). To achieve the objectives of the
research, a questionnaire composed was designed including (72) items distributed to the
seven areas (scholar strategic planning, the quality of teaching and learning processes,
Educational Evaluation, openness to the community, educational leadership actors,
organizational culture in the school, and information management at the school). The
questionnaire was conducted on a sample of (278) teachers, with (18%) percentage for the
academic year 2014-2015. Validity of the questionnaire was established though a jury of
(7) of the teaching staff of educational at Damascus and Tishreen Universities and the
Reliability was established by Cronbach – Alpha Reliability at lest (0.7).
The aim of this study is to highlight the extent to which the internal law of basic
education schools issued by the ministry of education conforms with the principles of the
Total Quality Management (TQM). To achieve this aim, the contents of the i
nternal law
were analysed quantitatively and qualitatively. The results show that the internal law has
not been designed according to TQM principles deliberately where the vision, the mission,
quality councils etc…are not mentioned. However, some articles in the internal law are
consistent with TQM principles either directly or indirectly. While some principles are
focused on, others are ignored. The principle of focusing on the beneficiary came first (In
terms of frequency) despite ignoring work place as beneficiary. The principle of supporting
top management came last. A revision of the internal law is suggested as to conform with
the TQM principles and also the need for further studies regarding the extent and the actual
application of its contents.
The aim of this study is conducting a comparison between the internal law of the
Syrian basic education schools and the corresponding law in French schools in order to
determine the extent to which each law is consisting with total quality manageme
nt
principles, so as to benefiting from French experience in this field. To achieve this aim, a
comparative approach is adopted. The results showed that the Syrian internal law has not
been designed according to the total quality management principles intentionally, where it
focused on some principles and ignored others. For example, it focused on matching
student's need as beneficiary, but ignored both graduate's need for work and marketplace
itself as beneficiary. In addition, the internal law did not give sufficient importance to
supporting top management principle to achieve quality. In contrary, the corresponding
French law focuses on the total quality management principles intentionally. Despite not
having exactly the same names as mission, the vision and quality councils, even though
they are incorporated in the content. It is suggested that there is a need to benefit from
strength points in the French law taking into account the Syrian conditions.
The study aimed to assess the extent to which the teachers of the first cycle of basic
education in Al-Hasakah achieved the criteria of TQM from the point of view of the
principals of these schools. The researcher used a questionnaire which include
d the
following criteria: 1. Planning and designing educational attitudes; 2. Providing, 3 - the
ability to understand the scientific material and understand the nature and integration with
other materials, 4 - the use of strategies and techniques of education, 5 - assessment of
students and follow - up learning outcomes, 6 - cooperation with his superiors and
colleagues, students and parents. The study found that the TQM standards of the teachers
of the first cycle in basic education in Al-Hasakah governorate from the point of view of
managers were very high for all standards except for the criterion of using the strategies
and the educational techniques were achieved with a medium degree.
There were statistically significant differences among the members of the research
sample according to the gender variable in favor of females. There were statistically
significant differences among the members of the research sample according to the
variable of administrative experience for the benefit of those with experience from 1-5
years. Evaluation. In the light of previous findings, the study presented some suggestions
that can be traded to improve the quality of teachers' performance in accordance with TQM
standards.
The study aimed to get know the reality of the application of the concept
of Total Quality Management, Faculty of literature-University of
Damascus and determine the effect of variables of the study (Grade, years
of experience, type) and in fact the application of total quality
management.
