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Register a new userAn Assessing Study of the Internal Law of the Syrian Basic Education Schools According to the Principles of the Total Quality Management
دراسة تقويمية للنظام الداخلي لمدارس التعليم الأساسي في سورية وفق مبادئ إدارة الجودة الشاملة
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ثناء غانم( باحث )
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الهدف من هذا البحث هو التوصل إلى معرفة مدى توافق النظام الداخلي لمدارس التعليم الأساسي الصادر عن وزارة التربية السورية مع مبادئ إدارة الجودة الشاملة. و لتحقيق هذا الهدف تم القيام بتحليل مضمون نص هذا النظام تحليلاً كمياً و كيفياً, و بينت النتائج أنه لم يتم وضع النظام الداخلي وفق مبادئ إدارة الجودة الشاملة بشكل علمي و مقصود, فلم تظهر فيه الرؤيا أو الرسالة أو مجالس الجودة...الخ. بينما تبين أنه يتوافق في بعض المواد مع تلك المبادئ أحياناً بشكل مباشر و أحياناً بشكل غير مباشر, و قد تم التركيز على بعض المبادئ و إهمال بعضها الآخر, إذ احتل مبدأ التركيز على المستفيد المرتبة الأولى (في تكرار الورود المباشر) بين المبادئ المدروسة و ذلك رغم إهمال سوق العمل كمستفيد, و جاء مبدأ دعم الإدارة العليا في المرتبة الأخيرة, و تم اقتراح إعادة النظر في هذا النظام في ضوء مبادئ إدارة الجودة الشاملة, و القيام بدراسات حول مدى و كيفية التطبيق الفعلي لما ورد فيه.
The aim of this study is to highlight the extent to which the internal law of basic education schools issued by the ministry of education conforms with the principles of the Total Quality Management (TQM). To achieve this aim, the contents of the internal law were analysed quantitatively and qualitatively. The results show that the internal law has not been designed according to TQM principles deliberately where the vision, the mission, quality councils etc…are not mentioned. However, some articles in the internal law are consistent with TQM principles either directly or indirectly. While some principles are focused on, others are ignored. The principle of focusing on the beneficiary came first (In terms of frequency) despite ignoring work place as beneficiary. The principle of supporting top management came last. A revision of the internal law is suggested as to conform with the TQM principles and also the need for further studies regarding the extent and the actual application of its contents.
References used
Arcaro, Jerome , Quality in Education: An Implementation Hand Book Florida: St, Luci press, 1995
BAILLY, Michel CABANES, Catherine GOGUE, Jean-Marie La Qualité à lécole Paris, ECONOMICA, Paris, 1998, 207p
Deming, E, Out of the Crisis- Cambridge: MIT, Center for Advanced Engineering Study, 1986
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The aim of this study is conducting a comparison between the internal law of the
Syrian basic education schools and the corresponding law in French schools in order to
determine the extent to which each law is consisting with total quality manageme
nt
principles, so as to benefiting from French experience in this field. To achieve this aim, a
comparative approach is adopted. The results showed that the Syrian internal law has not
been designed according to the total quality management principles intentionally, where it
focused on some principles and ignored others. For example, it focused on matching
student's need as beneficiary, but ignored both graduate's need for work and marketplace
itself as beneficiary. In addition, the internal law did not give sufficient importance to
supporting top management principle to achieve quality. In contrary, the corresponding
French law focuses on the total quality management principles intentionally. Despite not
having exactly the same names as mission, the vision and quality councils, even though
they are incorporated in the content. It is suggested that there is a need to benefit from
strength points in the French law taking into account the Syrian conditions.
This study aimed at identifying the reality of the application of the principles of total quality management in training programs in Textile Co., Lattakia, as well as to identify problems that prevent its application in the company. The researcher pr
epared a questionnaire and distributed it to the research sample, which amounted to (33) members of the trainers who are working in the company. She also conducted in-direct interviews with some managers, and some workers who have received training in the company. The researcher found a set of results, the most important of them was:
- The company contains a section of the company's quality management, which means the quality of the final product, which provides to consumer to achieving his satisfaction only, but it does not contain a section of total quality management for the entire company's activities.
- the high management supports training programs, as the trainees are selected on the basis of their training needs، and choosing of the trainers based on the competencies and skills required.
- The company does not involve trainees in the design of training programs، and decision-making related to them.
- There are great problems prevent the application of the principles of total quality management in the training program for the company، the most important of them was centralized management and the lack of devolution of powers، in addition to the many burdens and business entrusted to the trainers in addition to their work in training، makes them distracted and unable to focus properly investigating the required quality.
The researcher recommended the need to make a special section of TQM in the company, and subjecting workers to intensive courses in TQM, in addition to granting authority, confidence and motivation to all members of the training team, to make decisions for the preparation of the training program, implementation and evaluation it.
The research aims to detect the possibility of secondary schools management in the
city of Lattakia, according to total quality management from the perspective of teachers,
And to know the differences in attitudes towards management of secondary sc
hools,
according to the concept of total quality depending on the following variables (sex,
educational qualification, years of teaching experience). To achieve the objectives of the
research, a questionnaire composed was designed including (72) items distributed to the
seven areas (scholar strategic planning, the quality of teaching and learning processes,
Educational Evaluation, openness to the community, educational leadership actors,
organizational culture in the school, and information management at the school). The
questionnaire was conducted on a sample of (278) teachers, with (18%) percentage for the
academic year 2014-2015. Validity of the questionnaire was established though a jury of
(7) of the teaching staff of educational at Damascus and Tishreen Universities and the
Reliability was established by Cronbach – Alpha Reliability at lest (0.7).
This study aimed to identify total quality management in higher education services and it's role in developing according Market needs. To achieve the research objectives a convenience sample of 37 professors in the AL Baath University was selected,
and used SPSS program to analyze data and test hypothesis, the study reached a number of findings, of which the most: There is good recognition for available dimensions:
leadership. Data and information management, participation, continue improvement, and empowerment And There is impact of
perceptive level for total quality management in developing the higher education services according dimensions: data and
information management, continue improvement, and empowerment. But there is not impact of perceptive level for totalquality management in developing the higher education services according dimension: leadership, strategic planning, and participation. The study has reached a number of recommendations in view of the study results.
This research aims to decide on a set of standards for measuring the
quality assurance of the content of the fifth grade reading textbook for the
basic education (part1) and its indicators. It also aims to find out the
extent to which these standa
rds and indicators are realized.
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