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Evaluating the performance of secondary school teachers in the light of Total Quality Management Standards A Field study to explore the views of managers and supervisors in the city of Latakia

تقويم أداء مدرّسي مرحلة التعليم الثانوي في ضوء معايير إدارة الجودة الشاملة دراسة ميدانية لاستقصاء آراء المديرين و الموجهين التربويين في مدينة اللاذقية

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 Publication date 2013
  fields Economy
and research's language is العربية
 Created by Shamra Editor




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The research handles the evaluation of the performance of teachers of secondary education in the city of Latakia according to the criteria of total quality management from the perspective of supervisors and school directors in the following areas: planning and design of educational situations, classroom management and the relationship with the students, mastery of educational material and follow-up, use of modern techniques, student assessment, and the relationship with the local community. To achieve the objectives of the research, a questionnaire was designed consisting of (37) items covering the fields of research, and distributed to a sample of (41) educational supervisors, and (23) High School directors in the city of Lattakia.

References used
KILMER, LLYOD C.,Total Quality Management: A tool for school improvement (Secondary schools), Diss, University of Nebraska, Lincoln, neb, USA, 1998, 8-23
RODGERS, COLLEEN G., Teachers Perceptions of Total Quality Management Practices in Elementary Schools. Diss. Arizona State University: Tempe, Ariz, 1998,1-18
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The research aims to detect the possibility of secondary schools management in the city of Lattakia, according to total quality management from the perspective of teachers, And to know the differences in attitudes towards management of secondary sc hools, according to the concept of total quality depending on the following variables (sex, educational qualification, years of teaching experience). To achieve the objectives of the research, a questionnaire composed was designed including (72) items distributed to the seven areas (scholar strategic planning, the quality of teaching and learning processes, Educational Evaluation, openness to the community, educational leadership actors, organizational culture in the school, and information management at the school). The questionnaire was conducted on a sample of (278) teachers, with (18%) percentage for the academic year 2014-2015. Validity of the questionnaire was established though a jury of (7) of the teaching staff of educational at Damascus and Tishreen Universities and the Reliability was established by Cronbach – Alpha Reliability at lest (0.7).
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