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Management of General Secondary Schools, According to the Concept of Total Quality from the Perspective of Teachers ''A Field Study in Public Secondary Schools of the City of Lattakia''

درجة إدارة مدارس التعليم الثانوي العام وفقاً لمفهوم الجودة الشاملة من وجهة نظر المدرسين "دراسة ميدانية في المدارس الثانوية العامة لمدينة اللاذقية"

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 Publication date 2016
and research's language is العربية
 Created by Shamra Editor




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The research aims to detect the possibility of secondary schools management in the city of Lattakia, according to total quality management from the perspective of teachers, And to know the differences in attitudes towards management of secondary schools, according to the concept of total quality depending on the following variables (sex, educational qualification, years of teaching experience). To achieve the objectives of the research, a questionnaire composed was designed including (72) items distributed to the seven areas (scholar strategic planning, the quality of teaching and learning processes, Educational Evaluation, openness to the community, educational leadership actors, organizational culture in the school, and information management at the school). The questionnaire was conducted on a sample of (278) teachers, with (18%) percentage for the academic year 2014-2015. Validity of the questionnaire was established though a jury of (7) of the teaching staff of educational at Damascus and Tishreen Universities and the Reliability was established by Cronbach – Alpha Reliability at lest (0.7).


Artificial intelligence review:
Research summary
تهدف هذه الدراسة إلى الكشف عن مدى إمكانية إدارة مدارس التعليم الثانوي العام في مدينة اللاذقية وفقاً لمفهوم إدارة الجودة الشاملة من وجهة نظر المدرسين. تم استخدام استبانة مكونة من 72 فقرة موزعة على سبعة مجالات رئيسية: التخطيط الاستراتيجي المدرسي، جودة عمليات التعليم والتعلم، التقويم التربوي، الانفتاح على المجتمع المحلي، القيادة التربوية الفاعلة، الثقافة التنظيمية في المدرسة، وإدارة المعلومات في المدرسة. تم تطبيق الاستبانة على عينة من 278 مدرساً ومدرسة بنسبة 18% من المجتمع الأصلي للبحث. أظهرت النتائج أن درجة إدارة مدارس التعليم الثانوي العام في مدينة اللاذقية متوسطة وفقاً لمفهوم الجودة الشاملة، وأن الفروق بين متوسطات درجات إجابات المدرسين حول إدارة مدارس التعليم الثانوي تبعاً لمتغيري الجنس وسنوات الخبرة الوظيفية غير دالة وليست جوهرية، في حين أظهرت النتائج وجود فروق جوهرية ودالة تبعاً لمتغير المؤهل العلمي والتربوي لصالح حملة الدراسات العليا. قدم البحث عدة توصيات أهمها تفعيل إدارة الجودة الشاملة في المدارس الثانوية العامة، والعمل على نشر ثقافة الجودة بين جميع العاملين.
Critical review
دراسة نقدية: على الرغم من أن البحث يقدم رؤية شاملة حول إمكانية تطبيق إدارة الجودة الشاملة في مدارس التعليم الثانوي بمدينة اللاذقية، إلا أنه يفتقر إلى بعض الجوانب الهامة. أولاً، لم يتم التطرق إلى التحديات الفعلية التي قد تواجه تطبيق إدارة الجودة الشاملة في المدارس، مثل نقص الموارد المالية والبشرية. ثانياً، الاعتماد على استبانة فقط قد لا يكون كافياً للحصول على صورة كاملة ودقيقة عن الوضع، وكان من الممكن استخدام أدوات بحثية أخرى مثل المقابلات والملاحظات الميدانية. ثالثاً، النتائج التي توصل إليها البحث قد تكون متأثرة بآراء المدرسين فقط، دون أخذ آراء الإداريين والطلاب وأولياء الأمور بعين الاعتبار. وأخيراً، كان من الممكن تقديم توصيات أكثر تفصيلاً وقابلة للتنفيذ لتحسين إدارة الجودة الشاملة في المدارس.
Questions related to the research
  1. ما هي الأهداف الرئيسية للدراسة؟

    تهدف الدراسة إلى الكشف عن مدى إمكانية إدارة مدارس التعليم الثانوي العام في مدينة اللاذقية وفقاً لمفهوم إدارة الجودة الشاملة من وجهة نظر المدرسين، وتعرف الفروق في اتجاهاتهم نحو إدارة مدارس التعليم الثانوي العام تبعاً لمتغيرات الجنس، المؤهل العلمي، وسنوات الخبرة الوظيفية.

  2. ما هي المجالات السبعة التي تم تقييمها في الاستبانة؟

    المجالات السبعة هي: التخطيط الاستراتيجي المدرسي، جودة عمليات التعليم والتعلم، التقويم التربوي، الانفتاح على المجتمع المحلي، القيادة التربوية الفاعلة، الثقافة التنظيمية في المدرسة، وإدارة المعلومات في المدرسة.

  3. ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟

    أظهرت النتائج أن درجة إدارة مدارس التعليم الثانوي العام في مدينة اللاذقية متوسطة وفقاً لمفهوم الجودة الشاملة، وأن الفروق بين متوسطات درجات إجابات المدرسين حول إدارة مدارس التعليم الثانوي تبعاً لمتغيري الجنس وسنوات الخبرة الوظيفية غير دالة وليست جوهرية، في حين أظهرت النتائج وجود فروق جوهرية ودالة تبعاً لمتغير المؤهل العلمي والتربوي لصالح حملة الدراسات العليا.

  4. ما هي التوصيات التي قدمتها الدراسة؟

    قدمت الدراسة عدة توصيات أهمها تفعيل إدارة الجودة الشاملة في المدارس الثانوية العامة، وإنشاء مديرية الجودة الشاملة في الوزارة، وتقديم التدريب المستمر، وحسن اختيار الإداريين في مدارس التعليم الثانوي، وإجراء المزيد من الدراسات حول إدارة مدارس التعليم الأساسي.


References used
ATKINSON, P - Creating and implementing lean strategies. Management Services, 48(2), 2004,18-33
BRADSHAW, MICHAEL. DUANE - A Case Study: Views of Bermudian Stakeholders in Education on the Accountability of an Outcomes-based Accountability System. Unpublished doctoral dissertation, Texas: Texas University at Austin, 2003, P164
BRENT, D. & LINDA, E. - Strategic Planning in school An Oxymoron? School Leadership & management, V.18, N.4, 1998, 462
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