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Register a new userAssess the Reality of the Availability Requirements of the Application of Six Sigma Methodology in Industrial Organizations - A Field Study
تقييم واقع توافر متطلبات تطبيق منهجية ستة سيجما في المنظمات الصناعية دراسة ميدانية
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بسام زاهر( باحث )
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هدف البحث إلى التعرف على مدى توافر متطلبات تطبيق منهجية ستة سيجما في الشركات محل البحث، من خلال التعرف على درجة إدراك العاملين لأهمية تطبيق منهجية ستة سيجما، و على مدى ملائمة الثقافة التنظيمية السائدة في الشركات محل البحث لتطبيق منهجية ستة سيجما، و على مدى توافر المهارات اللازمة لتطبيق منهجية ستة سيجما. و قد أشارت نتائج البحث إلى انخفاض درجة إدراك العاملين لأهمية تطبيق منهجية ستة سيجما، و عدم ملائمة الثقافة التنظيمية السائدة حالياً في الشركات محل البحث للثقافة التنظيمية المطلوبة لتطبيق منهجية ستة سيجما، و إلى عدم توافر المهارات الكافية لتطبيق منهجية ستة سيجما. و تمثلت أهم توصيات البحث بضرورة قيام الشركات محل البحث بإجراء حملات توعية لرفع درجة إدراك العاملين لأهمية تطبيق منهجية ستة سيجما، و إلى ضرورة تشجيع العاملين على العمل الجماعي، و ضرورة التوجه بحاجات العملاء، و إتباع إستراتيجية المبادرة، و تدريب العاملين على اختيار مشروعات تحسين الجودة، و تدريب العاملين على استخدام الأدوات الإحصائية و الأدوات الإدارية و التخطيطية لتحسين الجودة.
The aim of this research is to to identify the availability requirements of the application of Six Sigma methodology in the companies studied, by identifying the degree of realization of the importance of employees applying six sigma methodology, and to identify the suitability of the organizational culture prevailing in the companies studied to apply the methodology six sigma, and to identify the availability of the necessary skills to apply six sigma methodology. The results of this research indicated the low degree of employees’ awareness to the importance of applying six sigma methodology, and the lack of appropriate organizational culture currently prevailing in the companies to organizational culture required for the application of six sigma methodology, and to non-availability of sufficient skills to apply six sigma methodology. The most important recommendations of this research reveals the need for the studied companies to conduct awareness campaigns to raise the employees awareness of the importance to apply the six sigma methodology, and the need to encourage employees to work together, and the necessary to orientation of the needs of customers , and follow the initiative strategy, and train employees on the choice of projects to improve the quality, and training the employees on the use of statistical tools and management and planning tools to improve quality.
References used
Sekaran, Uma and Bougie, Roger. Research Methods for Business: A Skill Building Approach, 5th. Ed., John Wiley & Sons. Inc, New York, 2009. 488
Mehrabi, Javad. Application of Six Sigma in educational quality management, Procedia - Social and Behavioral Sciences, No. 47, 2012, 1358-1362
Linderman Kevin, Roger G. Schroeder, Srilata Zaheer, Adrian S. Choo. Six Sigma: A Goal Theoretic Perspective, Journal of Operation Management, Vol. 21, NO. 2, 2003, 193-203
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