We explore the application of state-of-the-art NER algorithms to ASR-generated call center transcripts. Previous work in this domain focused on the use of a BiLSTM-CRF model which relied on Flair embeddings; however, such a model is unwieldy in terms
of latency and memory consumption. In a production environment, end users require low-latency models which can be readily integrated into existing pipelines. To that end, we present two different models which can be utilized based on the latency and accuracy requirements of the user. First, we propose a set of models which utilize state-of-the-art Transformer language models (RoBERTa) to develop a high-accuracy NER system trained on custom annotated set of call center transcripts. We then use our best-performing Transformer-based model to label a large number of transcripts, which we use to pretrain a BiLSTM-CRF model and further fine-tune on our annotated dataset. We show that this model, while not as accurate as its Transformer-based counterpart, is highly effective in identifying items which require redaction for privacy law compliance. Further, we propose a new general annotation scheme for NER in the call-center environment.
The study aimed at identifying the level of communication effectiveness practiced by
administrators in sports institutions in the Syrian Arab Republic. The researcher used the
descriptive method in the survey method to fit the research purposes. Th
e study was
conducted on a sample of 102 managers in the General Sports Federation, In a random way
from the original search community.
The results of the study showed that the communication components "transmitter,
message, receiver" are consistent with each other and there is no difference between them
which serves the goal of communication as an administrative process. The communication
level was medium among the sports workers in the Syrian Arab Republic. Work and
achieve its objectives by understanding the meaning of balance between communication
components.
The researcher recommended that the importance of communication as an administrative
process like other processes, such as planning, organization and follow-up by the
administrative leaders, and emphasis on detailed attention to the components of
communication to achieve its goal and not focus on the component without the other, and
attention to identify the reactions resulting from the process of communication in order to
identify the extent of achieving goals And to develop communication skills development
programs among the administrative leaders and the sports workers.
The present study aims to identify the nature of virtual relationships and their
distinctive characteristics, and to identify the reasons behind the rush of large numbers of
people to join the virtual society and to engage in various economic, soci
al, emotional and
financial relations, establishing a parallel situation of common relations in the real
community. The research also seeks to explore whether values as rules and guidelines for
behavior and social relationships in the living societies play the same role in the virtual
society? Is the voluntary resort to the virtual society is a voluntary withdrawal from the
real society, or merely a transient leap?
The researcher mainly used the comparative and historical analysis method, to
answer the research questions which formed the research problem, and the results of the
basic and secondary assumptions and their validation , and the desired goals. The
comparative method is common in research and social studies that seek to reveal
similarities and differences regarding specific phenomena that are already forming or have
already been formed. This is fully applicable to our current study. The historical approach
serves in returning to the distant or near past to identify the techniques of communication
and social networking and put all this in the right context according to the requirements of
the research and its necessities and purpose.
This research has answer the question: how can structure reinforce
architectural design concepts in order to enrich architecture? After
acknowledging the relevance of design concepts in architecture,
recurring concepts in contemporary architecture were identified. The
most prevalent concepts found can be summarized as pairs of
opposing concepts: order-chaos, grounded-floating.
This research aims at evaluating service quality at tartous call
center in Syrian Coast. This is achieved by concentrating on the
service performance ( SERVPERF) to measure the recognized
service quality. The data for this research were collected using a
questionnaire . 200 had been distributed. 179 were returned, which
amounts for 89.5% of the distributed questionnaires.
In this research, we simulate the wave propagation in surface duct by using the split step Fourier method to solve the parabolic wave equation. The relation between the path loss and the channel parameters as frequency, duct strength and duct height is studied
institution because of its important and active role in achieving its goals. The
importance of the public relation is increasing in the sports field because of the mass of this
sector. Thus this study seeks to identify the role and importance of pu
blic relations in
sports institutions in the Syrian Arab Republic, from the perspective of workers in order to
illustrate of the reality of the functioning of this sector in the organizational structure .the
descriptive method is used with analytical survey manner . The method was applied to a
sample of 44 individuals representing 88% of the research community. Thestudy
concluded with several important resultswhich include that there is a difference in the
employees'point of view about the role and importance of public relations according to
axes of the study. There are no low degrees of how to understand and use by the public
relations staff.
The aim of the study was to evaluate the effectiveness of platelet-rich fibrin (PRF)
for closer of oroantral communication (OAC) during two months of clinical and
radiographical follow-up. Eleven patients of both sexes(45.5% males ,54.5% females)
included in this study who had (OAC) after dental extraction. The closer was done by
using fibrin clot which was plugged into the alveolar socket of the extraction site that
contains the communication, and then we sutured the fibrin membrane to the gingival
borders above it. The results revealed that (PRF) can close the oroantral communication
successfully in 81.8% of the sample with the following complications :pain 27.3% , edema
18.2% , dehiscence 18.2%. We conclude that platelet-rich fibrin can close oroantral
communication that results from dental extraction when it has been used as a clot and
membrane together with simple complicated subsequent clinical symptoms and without
radiographical signs of inflammation of the maxillary sinus.
In this paper: the Daubechies families of wavelets Daubechies
and multi resolution analysis based on Fast Fourier Transform
algorithm (FWT) have been applied to solve some differential
equations with Boundary Value.
This research aim to identify the administrative communication skills in the Schools
of the Basic Teaching (One Stage) from the view of Administrators and Teachers in
Lattakia city. Also studying the differences in the view points of the sample man
agers
according to the variables: (job title, scientific and educational qualification, experience).
To achieve the object of the research a questionnaire has been included (64)
methods, distributed to fifth areas, then applied to a sample of (92) managers and (308)
teachers for the academic year 2015/2016. The present research used the descriptive
analytical approach.
Validity of the questionnaire was established though a jury of (7) of the teaching
staff of educational at Tishreen. Pilot sample consisted of (48) managers and teachers,
Reliability was established by Cronbach – Alpha Reliability at lest (0.707), and (0.853) at
Spearman-Brown.
