تهدف الدراسة إلى ايضاح أثر الإدارة و عناصر الادارة الناجحة للمعرفة و علاقتها بتميز الأداء
في شركات تكنولوجيا المعلومات و الاتصالات العاملة في سوريا, حيث تعتبر إدارة المعرفة في الشركات العالمية مفتاح النجاح ضمن إقتصاد قائم على المعرفة فهي الوسيلة الوحيدة التي تؤمن بقاء و استقرار و نمو هذه الشركات, بالعودة للدراسات السابقة نجد هناك دراسات تمت لتحديد عوامل نجاح ادارة المعرفة
و اصطلح على تسميتها بعوامل النجاح الحرجة لإدارة المعرفة, لذلك قمنا بهذه الدراسة الميدانية لمعرفة الى اي مدى يتم تطبيق هذه العوامل ضمن الشركات السورية و ما تاثير هذه العوامل على الأداء التنظيمي.
No English abstract
References used
(The Interdependency between knowledge Management and Quality. Waddell, Dianne& Stewart Deb, Working Paper (2006
Critical success factors for implementing knowledge management in small and medium enterprises. Kuan Yew Wong, Emerald Group Publishing Limited, Vol. 105 No. 3, 2005, pp. 261-279
A Process View of Knowledge Management, Edwards,john (2011). Electronic Journal of Knowledge Management, Volume 9 Issue 4
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