The objective of the research is to determine the level of customer satisfaction with the
performance of the members of the distribution channels in Joud Company for electrical
household appliances according to the following characteristics: honest
y, responsibility,
knowledge, skills, presentation and negotiation. Through conducting a field study through
which a segment of the customers who are targeting the distribution outlets of the company
were targeted. The sample of the study was a soft sample from the previous society. The
sample consisted of (200) individual, distributed to the customers of the company, and 176
(complete questionnaire) were retrieved and valid for the statistical analysis , With a
response rate of (88%). The questionnaire was designed from 31 words distributed on five
axes that included the characteristics of the members of the distribution channels. The
research reached a number of results, the most important of which is that the level of
customer satisfaction with the performance of the members of the distribution channels
regarding the level of honesty, responsibility, knowledge, skills, presentation and
negotiation in Joud Company for household and electrical appliances is high.
The aim of the study was to check criterion validity of (WISC-IV) fourth edition
German version evidenced by the third edition of it (WISC-III), by applying it to a sample
of (550) normal children and adolescents from damascus city at the age of (6
to 16,11)
years. The sample subjects were equally distributed according to gender (225 males, 225
females), and according to age/grade category with an average of (50) subjects for each
category with a time period of one year from the first grade to the eleventh grade. The
subjects were chosen using the available accidental method from (13) public schools for
basic and secondary education. The findings showed that all of the criterion validity
coefficients of (WISC-IV) with the subtests included in it and for the four-factor domains,
evidenced by the subtests included in (WISC-III) at each age/grade category from (6 to
16,11) years were positive and significant. That is, they ranged between (0,6 to 0,994),
which were higher than (0.3) according to Metshell’s approach in explaining correlations
related to criterion validity. The findings were explained based on consistency between
subtests components for each of the third and fourth editions of (WISC). In other words,
(WISC-IV) is a German translation of the original American (WISC-IV), and the latter is
an extension to (WISC-III), which includes about (56%) of the third edition items. Also,
these results are partially consistent with some similar criterion validity coefficients, and
exceed them in others that are mentioned in the original guide at almost the same age
category.
The present study aimed to extract the Indicators of Validity and Reliability of the
Toulouse Self-Esteem Scale - Children's Copy. The Scale was translated from French to
Arabic and presented to a group of Arabic language specialists to ensure that
the wording
is correct, after which a counter-translation into the original language (French) was
performed to ensure the accuracy of the translation. The scale was applied to a random
sample of 413 children in Lattakia. The results of the study showed a high level of
accuracy with a high degree of stability (repeatability of 0.776 and alpha-cronbach 0.81 ),
identical to the statistical indicators of the Scale in its French version. A hypothesis was
then tested as to whether there was a difference between the average male and female
scores on the scale. It was found that there was a difference on the macro scale, the
dimensions of social self-sufficiency and school self-interest for females. And 71.4% of
individuals are at the high level of self-esteem.
The research concluded that more studies on the scale should be carried out in
different settings and should be used in the fields of education and psychology
This research aims to studying the psychometric
properties of the Arabic version of Burks Behavior Rating
Scale (BBRS) in the Syrian environment through using
varied methods in studying the scale validity and reliability
depending on estimating the behavior of a sample of first
stage basic teaching students in Damascus governorate,
where the sample consisted of (360) students.
The research aims to study the psychometric properties of the
standard progressive matrices Test (SPM) to Raven in the Syrian
environment. through using varied methods in studying the Test
validity and reliability, and through the application of the Test on a
sample of first cycle Students in Basic education in Damascus City.
The research aims to study the psychometric Coping
strategies of Life Stress Scale (COPE) among a sample of
Education Faculty Students in Albath University, through using
varied methods in studying the test reliability and validity, and
through the application of the scale on a sample of Education
Faculty Students in Albath University application (640) male and
female students at the Albath University
This research tries to concentrate on an essential and important issue in symbolic
logic, which is the calculus of propositions in Rassell's logic.
By studying this issue we will be able to understand propositions in Rassell's logic
and its relati
onship with facts because of the great relationship between them. also we are
going to know his opinion of Aristote's Categorical proposition.
This research aims to study the issue of simple truth functions which are treated by
calculus of propositions and deals with it as axiomatic and clarify the difference between
material implication and formal implication.
Finally it studies the axiomatic in calculus of propositions depending on the book
principles of mathematics.
This study aimed to extract the psychometric characteristics of the Statistical Anxiety Scale when applied to a sample of graduate students the Faculty of Education, Tishreen University, to ensure the ability to using the statistical anxiety scale to
diagnose postgraduate students' statistical anxiety reliability. Statistical anxiety scale (which was translated into Arabic by Abou Hashem, 2002) has been applied on a sample of research postgraduate students in the courses phase and in the dissertation phase in the Faculty of Education at the Tishreen University. The study results indicate a high significant internal consistency and statistically significant of the scale items, the scale also enjoyed a high degree of reliability. The items that to cause concern were extracted from the sample, and were arranged according to the level of concern caused by calculating the specific weight of each item. A set of hypotheses was verified, it confirmed the scale validity and reliability
This study is taking a role of marketing , within the relations, describe it as an
independent variable in its dimensions (measurements) as if (Trust , commentment, communication and the satisfaction), to a chive the customer’s loyalty by describing
it as a "variable" depending on its figures or indicators represented by ( behaviors and situations ) as an exploration and analysis study to a certain opinions for certain , commercials and private sectors of Iraqi banks.
While this study tried to give answers to all queries: like :-
-what is the level of performing the marketing within the relations in the commercial and private sectors of Iraqi banks , within the study and the range of concerning to its dimensions ?
-what is the level of concerning of these banks within the study of the indicators of the client loyalty?
-what is the level of clients loyalty for who are dealing with private sector banks ,
combined with the study ?
-is there any connected relation and influence between the marketing and the indicators of client’s loyalty?
-This study is looking for achieving certain aims like as :-
1- Detect the range of banking performance under the study of marketing connected to relations .
2-Identiy the level of customer’s loyalty in the banks under study .
3- Test the relation between the marketing and the customers loyalty.
4-Test the affects of the contrast between the marketing and its relation with the customers loyalty .
To achieve the aims of the study , hypothetical ( diagram ) . it was constructed ,
determined the nature of relation in between , the independent variable and dependent one, and emerge through it , some main hypothesis were tested by using flocks of statistics means of the commercial and private sector of Iraqi banks presented by ( Baghdad \ Alshimal \ Al- eqtissad \ Al-mutahed \ Al- Ahliee \ Al- Mansoor ) as a field to do the study and “exam” its hypothesis and it used the” questionnaire form” as a main tool to collect the data which is related with that field , it was contributed on a sample went to(90) from employees and clients in these banks within the study .
This study reached to a certain conclusion , the mpst important of it :-
-there is a connected relation and influence objected statistics indicator in between the
strategy of marketing with the relations and the client loyalty for these commercial and
private sector Iraqi banks within the study .
The study went out with a certain recommendations first of it :- ( to do the application in marketing and the relations , requires support the top management , to publish and depend the banking culture , concentrate on the service of the customer )
