Level of Customer Satisfaction With the Performance of Members of Distribution Channels In Joud Company for Household and Electrical Appliances "Field Study"

The objective of the research is to determine the level of customer satisfaction with the performance of the members of the distribution channels in Joud Company for electrical household appliances according to the following characteristics: honesty, responsibility, knowledge, skills, presentation and negotiation. Through conducting a field study through which a segment of the customers who are targeting the distribution outlets of the company were targeted. The sample of the study was a soft sample from the previous society. The sample consisted of (200) individual, distributed to the customers of the company, and 176 (complete questionnaire) were retrieved and valid for the statistical analysis , With a response rate of (88%). The questionnaire was designed from 31 words distributed on five axes that included the characteristics of the members of the distribution channels. The research reached a number of results, the most important of which is that the level of customer satisfaction with the performance of the members of the distribution channels regarding the level of honesty, responsibility, knowledge, skills, presentation and negotiation in Joud Company for household and electrical appliances is high.

Level of Customer Satisfaction With the Performance of Members of Distribution Channels In Joud Company for Household and Electrical Appliances "Field Study"

The objective of the research is to determine the level of customer satisfaction with the performance of the members of the distribution channels in Joud Company for electrical household appliances according to the following characteristics: honesty, responsibility, knowledge, skills, presentation and negotiation. Through conducting a field study through which a segment of the customers who are targeting the distribution outlets of the company were targeted. The sample of the study was a soft sample from the previous society. The sample consisted of (200) individual, distributed to the customers of the company, and 176 (complete questionnaire) were retrieved and valid for the statistical analysis , With a response rate of (88%). The questionnaire was designed from 31 words distributed on five axes that included the characteristics of the members of the distribution channels. The research reached a number of results, the most important of which is that the level of customer satisfaction with the performance of the members of the distribution channels regarding the level of honesty, responsibility, knowledge, skills, presentation and negotiation in Joud Company for household and electrical appliances is high.

Demand functions of retailers on rice in Damascus and Countryside governorates in Syria

The aim of the research was to determine the Demand Functions of retailers on rice in Damascus and Countryside governorates, by using random cluster sample with 622 observations. Results showed that the brand played a major role of the retailers demand on packaged rice, which led to a rise in price affect of retailers demand on packaged rice according to the variety and the brand compared with its impact according to variety only, while the rice variety played a role in increasing retailers demand on dogma rice regardless of the brand. High quality of some varieties and brands of rice led to increase its sold rates, Egyptian, American and Australian rice achieved higher rates of sold among short rice varieties. Indian rice achieved high sold rates among tall rice varieties.