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Register a new userThe role of administrative innovation in the process of organizational change Case study: Commercial Bank of Syria Branch 17
دور الإبداع الإداري في عملية التغير التنظيمي دراسة حالة : المصرف التجاري السوري الفرع / 17
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Authors
مفيد خضور( باحث )
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يهدف هذا البحث إلى التعرف على العلاقة بين الإبداع الإدري و مستويات الإبداع المختلفة في المصرف التجاري السوري الفرع 17.
The researcher found that the process of organizational change is affected by the levels of administrative creativity.
References used
Noe, R.A. Hallen, B, Johur, and Writht P.M.(1994) Human resources management: Gaining a competitive Advantages, Irwin, Inc. U.S.A
Gerald . J. Skiblins . Organization evaluations program for managing radical lchanc , American Management ,1994, pg43. Associations
Soo, Christine; Timothy Devinney; David Midglers; Anne Deerin, 2002, Knowledge Management: Philosophy, Processes, and Pitfalls, California Management Revie, Vol. 44, No.4, PP: 129-150
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The research evaluates organizational culture of Commercial Bank of Syria through
assessment of its basic components of : beliefs regulatory, organizational values ,
organizational expectations , prevailing regulatory norms. Research results show t
hat
organizational culture is not convenient with the requirements of administrative
innovation.
The research presented a set of recommendations including: work to get rid of
routine procedures that constitute the main obstacle to completion and provide creative
ideas , improve the general climate and create an internal environment suitable for creative
thinking required message to the bank and develop a plan and strategy translates this
message to the values and clear and encouraging the creative process , configure the work
teams and staff training on modern technological means to enhance the opportunities for
administrative creativity.
The study examines the reality of the re-engineering of the
administrative processes in the commercial bank Tartous branch
through identifying the factors of its success, namely information
technology, human resource qualification, organizational
factor, and
their role in improving the banking service and thus achieving
customer satisfaction. The study concluded that: The success factors
of the re-engineering of the administrative processes (the
organizational factor, the development and training of employees
skills, information technology) contribute greatly to improving the
banking service in the branch of the bank The Syrian Commercial
Bank in Tartous.
This Research aims to study the role of change management in the
success of the introduction of information technology in the public
banks through the case study of the Commercial Bank of Syria،to
achieve this goal; a questionnaire was used as a t
ool in gathering the
necessary data. The questionnaire was distributed to the sample of
the study; 341 questionnaires were distributed on the employees in
commercial bank of Syria and the questionnaires which returned
were 340، then there were 15 questionnaires refused. SPSS (22) was
used in analyzing the data and testing the hypothesis. The research
found that the
- A positive relationship and statistically significant between the
changing methods of communication between management and
employees and the success of the introduction of information
technology in the Commercial Bank of Syria.
- A positive relationship and statistically significant between the،
between training and the success of the introduction of information
technology in the Commercial Bank of Syria.
- A positive relationship and statistically significant between the
stimulus and the success of the introduction of information
technology in the Commercial Bank of Syria.
This research deals with the study of basic administrative dimensions
influencing the adoption of Reengineering in Industrial Bank in Tartous,
where the address search of the importance of Reengineering as one of
modern management topics that must
be supported and support by the
management, and tries to show the relationship between information
technology and Reengineering, and the statement of the reality of training
and development of skills workers Will help start Reengineering, has been used as the preview intentionality researcher, where it was 50 a
questionnaire distributed to the employees in the bank, and the study concluded that the administration's belief of the importance of curriculum re-engineering and trust the final results and the reality of information technology helps to start re-engineering, and training goals You should be more pronounced.
This study aimed to identify the effect of Transformational Leadership Style on
Organizational Citizenship Behavior (OCB), of the Employees in Syrian commercial bank
in Damascus. This study has been testing hypotheses from the viewpoint of employee
s in
the Commercial Bank of Syria.
To achieve the objectives of this study, were prepared a questionnaire, in order to
collect primary data from the research sample, and after ascertaining the validity of the
study tools and internal consistency of the words of the variables, were tested the
hypotheses, using the SPSS program.
This study concluded by a number of results:
A weak positive impact of Transformational leadership style on the organizational
citizenship behavior.
A weak positive impact of (Leader Personality) on the organizational citizenship
behavior.
A very weak positive impact of (Inspirational Motivation) on the organizational
citizenship behavior.
A very weak positive impact of (The privacy of relationship between leader and
employee) on the organizational citizenship behavior.
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