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This study investigate the relationship between quality of work life and organizational citizenship behavior among workers at Damascus University, the study aims to identify impact of quality of working life on the organizational citizenship behav ior following dimensions (altruism, sportsmanship, civic virtue, courtesy, Conscientiousness) among workers at University of Damascus , the most important results indicate that there is a significant moral effect of quality of work life on behaviors (altruism, sportsmanship, civic virtue, courtesy, Conscientiousness) among workers at University of Damascus.
The study seeks to identify the role of HR empowerment and its impact on Citizenship Behavior. To achieve this objective, a standard questionnaire was adopted, adjusted and used. After having data dealt using appropriate statistical methods, the m ost important results showed a low level of exercise to enable the human resource empowerment at the directorates of Damascus University, and the absence of the organizational citizenship behavior among employees. It showed also a significant positive impact between elements of empowerment in general and organizational citizenship. The effect appears significantly in motivation component. Based on those results, the study suggest some recommendations.
This study aimed to identify the effect of Transformational Leadership Style on Organizational Citizenship Behavior (OCB), of the Employees in Syrian commercial bank in Damascus. This study has been testing hypotheses from the viewpoint of employee s in the Commercial Bank of Syria. To achieve the objectives of this study, were prepared a questionnaire, in order to collect primary data from the research sample, and after ascertaining the validity of the study tools and internal consistency of the words of the variables, were tested the hypotheses, using the SPSS program. This study concluded by a number of results:  A weak positive impact of Transformational leadership style on the organizational citizenship behavior.  A weak positive impact of (Leader Personality) on the organizational citizenship behavior.  A very weak positive impact of (Inspirational Motivation) on the organizational citizenship behavior.  A very weak positive impact of (The privacy of relationship between leader and employee) on the organizational citizenship behavior.
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