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Register a new userالتدريب و انعكاساته في تحسين كفاءة اداء العاملين بحث استطلاعي في المؤسسة العامة السورية للتأمين
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يونس عواد( باحث )
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يهدف البحث لدراسة التدريب و انعكاساته في تحسين كفاءة اداء العاملين في المؤسسة العامة السورية للتأمين و يهدف ايضا الى التعرف على اثر تدريب العاملين على ادائهم و كيفية قيام هذه الشركة بالإعداد للبرامج التدريبية حيث ان التدريب هو استثمار طويل الاجل لأهم موارد الشركة المبحوثة من خلال تطوير المهارات و المعارف لدى العاملين و هذا يؤدي الى تحسين ادائهم في تقديم الخدمات للمستهلكين.
The research aim to study the training and its implicit improving the efficiency of to the performance of employees in the Syrian insurance company. The aim of this study was to investigate the effect of training workers to act and how to prepare this company training programs where the training is investment long –term the most important resources of the company researched through the development of skills and knowledge of this leads to improve their performance in providing services to consumers.
Artificial intelligence review:
Research summary
تهدف هذه الدراسة إلى استكشاف تأثير التدريب على تحسين كفاءة أداء العاملين في المؤسسة العامة السورية للتأمين. يعتبر التدريب استثماراً طويل الأجل في الموارد البشرية، حيث يسهم في تطوير المهارات والمعارف، مما يؤدي إلى تحسين الأداء في تقديم الخدمات. تم تقسيم البحث إلى أربعة مباحث: منهجية البحث والدراسات السابقة، عرض نظري لمتغيرات البحث، تحليل نتائج الدراسة التطبيقية، والاستنتاجات والتوصيات. استخدم الباحث استبياناً وزع على 54 موظفاً، وأظهرت النتائج وجود علاقة إيجابية بين التدريب وكفاءة الأداء. توصلت الدراسة إلى أن التدريب يعزز من روح الفريق، الجودة، الوقت، والمهارات، مما يسهم في تحقيق ميزة تنافسية للمؤسسة. أوصت الدراسة بضرورة الاستمرار في تقديم برامج تدريبية متكاملة لتحسين الأداء وتعزيز التعاون بين العاملين.
Critical review
دراسة نقدية: على الرغم من أهمية النتائج التي توصلت إليها الدراسة، إلا أن هناك بعض النقاط التي يمكن تحسينها. أولاً، كان من الممكن توسيع عينة الدراسة لتشمل عدد أكبر من الموظفين من مختلف الفروع والمستويات الوظيفية للحصول على نتائج أكثر شمولية. ثانياً، لم تتناول الدراسة بشكل كافٍ تأثير العوامل الخارجية مثل التغيرات الاقتصادية والسياسية على فعالية التدريب. ثالثاً، كان من الممكن استخدام أساليب بحثية متنوعة مثل المقابلات والملاحظات المباشرة لتعزيز موثوقية النتائج. وأخيراً، لم تقدم الدراسة تحليلاً كافياً للتكاليف والفوائد المالية للتدريب، مما يمكن أن يكون مفيداً لصناع القرار في المؤسسة.
Questions related to the research
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ما هو الهدف الرئيسي من الدراسة؟
الهدف الرئيسي هو استكشاف تأثير التدريب على تحسين كفاءة أداء العاملين في المؤسسة العامة السورية للتأمين.
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ما هي الأساليب البحثية المستخدمة في الدراسة؟
استخدم الباحث استبياناً وزع على 54 موظفاً، وتم تحليل البيانات باستخدام المتوسطات الحسابية والانحرافات المعيارية والنسب المئوية.
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ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟
توصلت الدراسة إلى وجود علاقة إيجابية بين التدريب وكفاءة الأداء، وأن التدريب يعزز من روح الفريق، الجودة، الوقت، والمهارات.
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ما هي التوصيات التي قدمتها الدراسة؟
أوصت الدراسة بضرورة الاستمرار في تقديم برامج تدريبية متكاملة لتحسين الأداء وتعزيز التعاون بين العاملين.
References used
Daniels, Sharon, employee training : a strategic approach to better return on investment , journal of business strategy Vol24,Issue 5,2003 , pp;39-42
Cavallari, Renie , Been there , Done that, Now what? Leadership excellence, . Vol 24, Issue 4,2007,p:18
Daft , Richard , L., Management, 6th ed , South –Western,2003,p:392
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