هدفت هذه الدراسة إلى التعرف على مدى تقبل مدرسي جامعة الزيتونة الأردنية
لمنحى إدارة الجودة الشاملة في تدريسهم الجامعي، كما استهدفت البحث في أثر
متغير الخبرة لدى عينة الدراسة، و حاولت الكشف عن بعض المعيقات التي تحول دون
تطبيق المدرسين لهذا المنحى.
This study has investigated the extent of acceptance by members of
staff at Zaituna University of total quality management (TQM) measures
in their teaching, the effect of teaching experience on this acceptance by
the study sample, in addition to uncovering the factors that preclude
implementing TQM measures. Specifically.
References used
جريس، إيمان ( 2004 )، إدارة الجودة و إمكانياتها التطبيقية في جامعة بير زيت، رسالة ماجستير غير منشورة، جامعة القدس.
حجازي، سعد وتميمي، عبد الرحمن، ( 1996 )، ضبط النوعية في التعليم العالي، عمان، الأردن.
العلي، عبد الستار، ( 1996 )، تطوير التعليم الجامعي باستخدام إدارة الجودة الشاملة، ورقة عمل قدمت في المؤتمر الأول للتعليم الجامعي الإداري والتجاري في العالم العربي، جامعة الإمارات العربية المتحدة.
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