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The Role of Organizational Culture in Reducing the Resistance of Workers to Change A Field Study of Workers in Lattakia City Council

دور الثقافة التنظيمية في الحد من مقاومة العاملين للتغيير دراسة ميدانية على العاملين في مجلس مدينة اللاذقية

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 Publication date 2014
and research's language is العربية
 Created by Shamra Editor




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The research aims to identify the role of organizational culture in reducing resistance to change of the employees through a study of the relationship between the dimensions of the organizational culture, and the reasons of resistance change by employees working in Lattakia City Council. To achieve the objectives of the research, a questionnaire was designed and distributed to (343) employees in Lattakia City Council, (315) questionnaire were complete and valid for statistical analysis, with a response rate of (91.84%). Relying on multiple regression, the following results were reached: 1. There is a strong inverse relationship which is statistically significant between the elements after the containment and interdependence of (empowerment, staff development, teamwork and participation), and a reeducation of the resistance of workers to change, wherever after containment and coherence elements are available, there is a decline in the causes resistance of workers to change. 2. There is strong inverse relationship that is statistically significant between the elements after the consistency and uniformity of working (core values, agreement, coordination and integration), and a reduction of resistance workers to change, i.e. when elements after consistency and homogeneity are availed, they lead to a decline in the causes of workers resistance to change. 3. There is strong inverse relationship which is statistically significant between the elements of the human aspects (respect and appreciation, justice, encouragement achievement, and social welfare), and the reeducation of workers resistance to change, i.e., whenever there are elements of the human aspects, there is a decline of the causes of workers resistance to change. 4. There is strong inverse relationship which is statistically significant between the elements after the organizational climate of (administrative practices, rewards, communications, and surveillance system), and the reduction of workers resistance to change, i.e., wherever after the organizational climate elements are available, there is a decline in the causes of workers resistance to change.


Artificial intelligence review:
Research summary
تهدف الدراسة إلى استكشاف دور الثقافة التنظيمية في تقليل مقاومة العاملين للتغيير في مجلس مدينة اللاذقية. لتحقيق هذا الهدف، تم توزيع استبيان على 343 موظفاً، وتم تحليل 315 استبياناً صالحاً باستخدام تحليل الانحدار المتعدد. توصلت الدراسة إلى أن هناك علاقة عكسية قوية بين أبعاد الثقافة التنظيمية (الاحتواء والترابط، الاتساق والتجانس، البعد الإنساني، المناخ التنظيمي) وبين مقاومة العاملين للتغيير. كلما زادت عناصر هذه الأبعاد، انخفضت مقاومة العاملين للتغيير. بناءً على النتائج، أوصت الدراسة بإشراك العاملين في عملية التغيير، تعزيز مبدأ الإثراء الوظيفي، تبني ممارسات إدارية مؤثرة، واعتماد مبدأ التغذية العكسية لتحسين الأداء التنظيمي.
Critical review
دراسة نقدية: تعتبر الدراسة شاملة ومفصلة في تناولها لموضوع الثقافة التنظيمية وتأثيرها على مقاومة التغيير. ومع ذلك، يمكن أن تكون هناك بعض النقاط التي تحتاج إلى مزيد من التوضيح. على سبيل المثال، قد يكون من المفيد تقديم أمثلة عملية على كيفية تطبيق التوصيات المقدمة في الدراسة. كما أن الدراسة تعتمد بشكل كبير على البيانات الكمية، وقد يكون من المفيد دمج بعض البيانات النوعية للحصول على فهم أعمق لتجارب العاملين. بالإضافة إلى ذلك، يمكن أن تكون هناك حاجة لمزيد من الدراسات المستقبلية التي تتناول تأثير الثقافة التنظيمية في سياقات مختلفة وفي منظمات أخرى لتعميم النتائج بشكل أفضل.
Questions related to the research
  1. ما هي العلاقة بين عناصر بعد الاحتواء والترابط ومقاومة العاملين للتغيير؟

    هناك علاقة عكسية قوية بين عناصر بعد الاحتواء والترابط (التمكين، تطوير العاملين، العمل الجماعي، المشاركة) وبين مقاومة العاملين للتغيير، حيث كلما زادت هذه العناصر، انخفضت مقاومة العاملين للتغيير.

  2. ما هي العناصر الأكثر تأثيراً في تقليل مقاومة العاملين للتغيير ضمن بعد الاتساق والتجانس؟

    العنصر الأكثر تأثيراً هو الاتفاق، يليه التنسيق والتكامل، ثم القيم الجوهرية.

  3. كيف يمكن للإدارة تقليل مقاومة العاملين للتغيير وفقاً للدراسة؟

    يمكن للإدارة تقليل مقاومة العاملين للتغيير من خلال إشراكهم في عملية التغيير، تعزيز مبدأ الإثراء الوظيفي، تبني ممارسات إدارية مؤثرة، واعتماد مبدأ التغذية العكسية.

  4. ما هو دور البعد الإنساني في تقليل مقاومة العاملين للتغيير؟

    يلعب البعد الإنساني دوراً مهماً في تقليل مقاومة العاملين للتغيير، حيث أن عناصر مثل الاحترام والتقدير، العدالة، تشجيع الإنجاز، والرعاية الاجتماعية تساهم في تقليل مقاومة العاملين للتغيير.


References used
بروش, زين الدين؛ هدار لحسن, دور الثقافة التنظيمية في إدارة التغيير في المؤسسة الاقتصادية الجزائرية: دراسة ميدانية بالمؤسسة الوطنية لأجهزة القياس والمراقبة بالعلمة, مجلة أبحاث إدارية واقتصادية, العدد الأول, جامعة محمد خيضر بسكرة 2007
Tzai- Zanelee, Ya-Fe Tesng, A study of Relationship between organizational culture and organizational Effectiveness of electronic Industries in Taiwan, 2005
أبو الغنم, شروق أحمد سالم, أثر أنماط القيادة في مقاومة التغيير في منظمات الأعمال: دراسة تطبيقية في شركة مناجم الفوسفات الأردنية, رسالة ماجستير غير منشورة, جامعة الشرق الأوسط, 2013
Chuang, Yuh-Shy, Individual resistance of employees against organizational change, Ching Yun University, 2010
Bulent Aydin, Adan Ceylan, The Pole of the organizational culture on Effectiveness, E+M Ekonomie a Management; ABI/INFORM Gloal, 2009.
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