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The Impact of Resistance to Change on the Efficiency of the Organization's Performance A Field Study on the City Council Workers Lattakia

أثر مقاومة التغيير على كفاءة أداء المنظمة دراسة ميدانية على العاملين في مجلس مدينة اللاذقية

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 Publication date 2014
and research's language is العربية
 Created by Shamra Editor




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The research aims to study the impact resistance of employees to change the efficiency of the performance of the organization of Lattakia City Council and the relevant directorates. It studies the differences between working in their resistance to change depending on the variables of gender, age, experience, and qualifications. The researcher adopts the descriptive analytical method. The research community includes all employees in the departments of the Council of Lattakia's (3160) factor, with a sample size of (343) workers, to whom forms were distributed. (331) forms returned as complete and valid for statistical analysis, and response rated (96.5%). The most important results: 1. Workers in the departments of the Lattakia City Council resist change, it appears that through their opposition to the new laws that do not serve them, their search for the gains of character, regardless of the results, a preference for routine work, the achievement of their business slowly, and not cast them new ideas a long time ago. 2. There is a strong correlation between resistance and counter-productive workers to change the performance and efficiency of the organization, i.e., the greater the resistance to change as workers decreased efficiency of the performance of the organization, where that (64.8%) of the discrepancy in the efficiency of the organization's performance is explained by staff resistance to change. 3. The lack of statistically significant differences between the mean answers workers in their resistance to change depending on the personal characteristics (sex, experience, age, academic qualification).


Artificial intelligence review:
Research summary
تهدف هذه الدراسة إلى تحليل تأثير مقاومة العاملين للتغيير على كفاءة أداء المنظمة، مع التركيز على مجلس مدينة اللاذقية ومديرياته. استخدم الباحثان المنهج الوصفي التحليلي، وشمل مجتمع الدراسة جميع العاملين في مديريات المجلس والبالغ عددهم 3160 عاملًا، مع عينة مكونة من 343 عاملًا. أظهرت النتائج أن العاملين يقاومون التغيير بشكل واضح من خلال معارضتهم للقوانين الجديدة التي لا تخدمهم، وبحثهم عن مكتسبات شخصية، وتفضيلهم العمل الروتيني، وإنجازهم للأعمال ببطء، وعدم طرحهم لأفكار جديدة. كما وجدت الدراسة علاقة ارتباط سلبية بين مقاومة العاملين للتغيير وكفاءة أداء المنظمة، حيث أن 64.8% من التباين في كفاءة الأداء يُفسر بمقاومة العاملين للتغيير. لم تظهر فروق دالة إحصائيًا بين متوسطات إجابات العاملين في مقاومتهم للتغيير بناءً على الخصائص الشخصية مثل الجنس، العمر، الخبرة، والمؤهل العلمي. توصي الدراسة بضرورة الاهتمام بالتغيير الثقافي داخل المنظمة، واعتماد هياكل تنظيمية أكثر مرونة، وإشراك العاملين في عملية التغيير، ودعم عملية التطوير التنظيمي بشكل مستمر.
Critical review
دراسة نقدية: على الرغم من أهمية الدراسة في تسليط الضوء على تأثير مقاومة التغيير على كفاءة الأداء، إلا أن هناك بعض النقاط التي يمكن تحسينها. أولاً، كان من الممكن أن تشمل الدراسة تحليلًا أعمق للعوامل النفسية والاجتماعية التي تؤثر على مقاومة العاملين للتغيير. ثانيًا، كان من الممكن أن تتضمن الدراسة مقترحات عملية أكثر تفصيلًا حول كيفية تقليل مقاومة التغيير وتعزيز كفاءة الأداء. وأخيرًا، كان من الممكن أن تستفيد الدراسة من مقارنة نتائجها مع دراسات مشابهة في منظمات أخرى لتقديم رؤية شاملة.
Questions related to the research
  1. ما هو الهدف الرئيسي من الدراسة؟

    الهدف الرئيسي من الدراسة هو تحليل تأثير مقاومة العاملين للتغيير على كفاءة أداء المنظمة، مع التركيز على مجلس مدينة اللاذقية ومديرياته.

  2. ما هي المنهجية التي استخدمها الباحثان في الدراسة؟

    استخدم الباحثان المنهج الوصفي التحليلي، وشمل مجتمع الدراسة جميع العاملين في مديريات مجلس مدينة اللاذقية، مع عينة مكونة من 343 عاملًا.

  3. ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟

    أظهرت النتائج أن العاملين يقاومون التغيير بشكل واضح، وأن هناك علاقة ارتباط سلبية بين مقاومة العاملين للتغيير وكفاءة أداء المنظمة، حيث أن 64.8% من التباين في كفاءة الأداء يُفسر بمقاومة العاملين للتغيير.

  4. ما هي التوصيات التي قدمتها الدراسة لتحسين كفاءة الأداء؟

    توصي الدراسة بضرورة الاهتمام بالتغيير الثقافي داخل المنظمة، واعتماد هياكل تنظيمية أكثر مرونة، وإشراك العاملين في عملية التغيير، ودعم عملية التطوير التنظيمي بشكل مستمر.


References used
Weather, William, "Strategic change and leader. Follower alignment", Organizational Dynamics, Vol. 32, No.1, 2003
Lines, Rune, "Influence of participation id strategic change resistance, organizational commitment and change goal achievement", Journal of Change Management, Vol. 4, No.3, 2004
Carol, O, "Resistance to change in the community college: The influence of participation, open communication perceived organization support, and organization commitment", dissertation abstract, the University of Oklahoma, USA, 2006
Chuang, Yuh-Shy, Individual resistance of employees against organizational change, Ching Yun University, 2010
Boohene, Rosemond and Williams, Asamoah Appiah, Resistance to Organizatioal Chang: A Case study of Oti Yeboah Complex Limited CSCanada International Business and Management, 4 (1), 2012
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