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The role of electronic marketing communication in supporting straits tourist foundations

دور الاتصالات التسويقية الالكترونية في دعم المشاريع السياحية المتعثرة

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 Publication date 2016
and research's language is العربية
 Created by Shamra Editor




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This research aimed to study the impact of electronic marketing communication in supporting straits tourist foundations. The study consisted of five tourist organizations in Tartous and Lattakia city which still work in tourist market.


Artificial intelligence review:
Research summary
تناول البحث دور الاتصالات التسويقية الإلكترونية في دعم المشاريع السياحية المتعثرة في محافظتي طرطوس واللاذقية، حيث تم تحليل تأثير عناصر مزيج الاتصالات التسويقية الإلكترونية (الإعلان عبر الإنترنت، العلاقات العامة عبر الشبكة، تنشيط المبيعات على الخط، والتسويق المباشر) على أداء ونشاط هذه المشاريع. شملت الدراسة 100 مدير وموظف من المستوى الإداري المتوسط والأعلى في بعض الفنادق والمنتجعات السياحية. أظهرت النتائج وجود علاقة قوية ذات دلالة إحصائية بين استخدام هذه العناصر وزيادة نشاط المشاريع السياحية المتضررة من الأزمة. أوصت الدراسة بضرورة التركيز على التسويق الإلكتروني والبحث عن طرق فعالة للوصول إلى المستهلك السياحي.
Critical review
دراسة نقدية: على الرغم من أهمية الدراسة في تسليط الضوء على دور الاتصالات التسويقية الإلكترونية في دعم المشاريع السياحية المتعثرة، إلا أن هناك بعض النقاط التي يمكن تحسينها. أولاً، كان من الممكن توسيع عينة الدراسة لتشمل مناطق أخرى من سوريا للحصول على نتائج أكثر شمولية. ثانياً، لم تتناول الدراسة بشكل كافٍ التحديات التي قد تواجهها المنشآت السياحية في تطبيق استراتيجيات التسويق الإلكتروني، مثل نقص البنية التحتية التكنولوجية أو قلة الوعي بأهمية التسويق الإلكتروني. أخيراً، كان من الممكن تقديم تحليل أكثر تفصيلاً للبيانات واستخدام أدوات إحصائية متقدمة لتحليل النتائج بشكل أعمق.
Questions related to the research
  1. ما هو الهدف الرئيسي من الدراسة؟

    الهدف الرئيسي من الدراسة هو تحليل مدى تأثير الاتصالات التسويقية الإلكترونية في دعم المشاريع السياحية المتعثرة في محافظتي طرطوس واللاذقية وزيادة نشاطها وأدائها.

  2. ما هي الأدوات التسويقية الإلكترونية التي تم تحليلها في الدراسة؟

    تم تحليل أربعة أدوات تسويقية إلكترونية في الدراسة: الإعلان عبر الإنترنت، العلاقات العامة عبر الشبكة، تنشيط المبيعات على الخط، والتسويق المباشر.

  3. ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟

    توصلت الدراسة إلى وجود علاقة قوية ذات دلالة إحصائية بين استخدام أدوات الاتصالات التسويقية الإلكترونية وزيادة نشاط وأداء المشاريع السياحية المتعثرة.

  4. ما هي التوصيات التي قدمتها الدراسة؟

    أوصت الدراسة بضرورة التركيز على التسويق الإلكتروني والبحث عن طرق فعالة للوصول إلى المستهلك السياحي، بالإضافة إلى متابعة أحدث التطورات في عالم التسويق الإلكتروني والاستفادة منها في تطوير عمل المنشآت السياحية.


References used
العلاق, بشير عباس, الاتصالات التسويقية الالكترونية مدخل كمي – تحليلي ,دار . الوراق ,الأردن ,عمان, 2006
رمضان ,مروان أسعد و آخرون , التسويق عبر شبكة الانترنت ,مركز الشرق . الأوسط الثقافي, بيروت, 2010
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