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Register a new userThe Role Price promoting the Tourist Marketing Crisis According to Tourist-Business staff’ Point of View (Case Study about the Tourist Lattakia Hotel)
دور السعر الترويجي في الأزمات التسويقية السياحية من وجهة نظر العاملين في المنشآت السياحية،( دراسة حالة فندق اللاذقية السياحي).
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التسعير السياحي أحد الأنشطة المهمّة في العمل السياحي ،و عنصر مهمّ من عناصر المزيج التسويقي السياحي، لما له من تأثير على الحركة السياحية ، و انطلاقاً من أهمية السعر هدفت هذه الدراسة إلى تسليط الضوء على سياسات السعر الترويجي المتبعة في فندق اللاذقية السياحي خلال فترة الأزمات التسويقية التي تمر بها المنشأة بشكل عام، و الأزمة الحالية بشكل خاص، و معرفة أنواع السياسات الترويجية التي تقوم الإدارة بتطبيقها، و مدى فاعلية كل منها، و قد كانت السياسات المطبقة من قبل إدارة الفندق، هي (التنزيلات، السعر السيكولوجي، سعر الحزمة).كما ركزت الدراسة على بيان مدى تأثر الطلب السياحي على المنتجات المقدمة ، و ذلك من خلال تطبيق هذه الاستراتيجية من قبل إدارة الفندق. تكون مجتمع الدراسة من العاملين الإداريين في فندق اللاذقية السياحي في المستويات الإدارية المختلفة ، و البالغ عددهم 35 إدارياً. تم تصميم استبانة و توزيعها على العاملين الإداريين في فندق اللاذقية السياحي ،كما تم دراسة البيانات و تحليلها باستخدام برنامج spss، و بعد تحليل البيانات توصل الباحث إلى مجموعة من النتائج الآتية: إن سياسة التنزيلات، و سياسة سعر الحزمة المطبقة في المنشاة ناجحة تؤثر بشكل إيجابي على الطلب السياحي، في حين أن سياسة السعر السيكولوجي غير ناجحة ، و تكاد تكون معدومة في المنشأة من وجهة نظر العاملين الإداريين في فندق اللاذقية السياحي.
The tourist price is considered one of the important activities of tourist work, and an important element of the tourist marketing mixture elements. This due to its impact on the tourist activity. Because of the importance of Price, this study has aimed to highlight the price promoting policies that Lattakia Hotel followed during marketing crisis phase which the business generally faced, and the current crisis especially; and realizing the promo policies types which the management applied and how effective they were. However, the hotel management’s applied policies have been (discount (reduction), psychological price and package price). Moreover, the study has focused on the extent of the tourist demand impact on the given products through applying this strategy by the Hotel management. The study community consisted of the Lattakia Hotel administrative staff of different administrative levels whose number was 35 members. A questionnaire has been established and distributed to the Lattakia Hotel administrative staff. In addition, data has been studied and analyzed by using SPSS. After data has been analyzed the researcher had a set of results: the discount (reduction) and package price policies applied in the business are successful and have a positive influence on the tourist demand, whereas the psychological price policy is unsuccessful and is almost absent in the business according to Lattakia Hotel Administrative employee.
References used
Kurtz and boon.e,"Tourism marketing".Thomason library ,2006,page 126
P. Kotler".marketing management."publication union,paris,1989,p24
إسماعيل السيد ." مبادئ التسويق".المكتب الجامعي الحديث،مصر، 1999 ،ص 8
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