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Register a new userدور تمكين الموارد البشرية في تعزيز سلوك المواطنة التنظيمية (دراسة ميدانية على العاملين الإداريين في جامعة دمشق)
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سعت الدراسة إلى الكشف عن دور تمكين الموارد البشرية و أثره في تعزيز سلوك المواطنة التنظيمية لدى العاملين في مديريات جامعة دمشق. و لتحقيق أهداف البحث تم تبني استبانة مطوّرة و تعديلها لتناسب غايات الدراسة. و بعد أن عولجت البيانات التي وردت في الاستبانة باستخدام الوسائل الإحصائية المناسبة تم التوصل إلى أهم النتائج منها تدني مستوى ممارسة تمكين الموارد البشرية لدى مديريات جامعة دمشق، و غياب مظاهر سلوك المواطنة التنظيمية عند العاملين. كما تبين وجود أثر معنوي إيجابي طردي بين عناصر التمكين بشكل عام و المواطنة التنظيمية و هذا الأثر يظهر بصورة كبيرة في عنصر التحفيز. و بناءً على تلك النتائج طُرحت مجموعة من التوصيات.
The study seeks to identify the role of HR empowerment and its impact on Citizenship Behavior. To achieve this objective, a standard questionnaire was adopted, adjusted and used. After having data dealt using appropriate statistical methods, the most important results showed a low level of exercise to enable the human resource empowerment at the directorates of Damascus University, and the absence of the organizational citizenship behavior among employees. It showed also a significant positive impact between elements of empowerment in general and organizational citizenship. The effect appears significantly in motivation component. Based on those results, the study suggest some recommendations.
References used
BEUGRE C,1998, Managing Fairness in Organizations, Quorum Books, London
BLANCHARD Ken, CARLOS, john P & RANDOLPH, Alan,1999, Empowerment takes more than a minute, Koehler publishers, INC, SAN FRANCISCO
BOLINO, M. C., TURNLEY, W. H., GILSTRAP, J. B., & SUAZO, M. M. 2010, Citizenship under pressure: What’s a ‘‘good soldier’’ to do?”, Journal of Organizational Behavior, Vol 31, PP 835-855
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