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Register a new userThe impact of the quality of information on the managerial decision making A field study at the Syrian Telecommunications company in Tartus
أثر جودة المعلومات على عملية اتخاذ القرار الإداري دراسة ميدانية في الشركة السورية للاتصالات (فرع طرطوس)
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هدفت الدراسة الحالية إلى مناقشة مفهوم جودة المعلومات التي توفرها نظم المعلومات الإدارية في الشركة السورية للاتصالات في طرطوس, و كيفية قياسها بغية اختبار أثرها على عملية اتخاذ القرار الإداري في الشركة.
The present study aimed to discuss the concept of quality of information provided by the MIS in the Syrian Telecommunications company with identifying the most important dimensions of information quality, and how to measure them in order to test their impact on the decision making process.
Artificial intelligence review:
Research summary
هدفت هذه الدراسة إلى مناقشة تأثير جودة المعلومات التي توفرها نظم المعلومات الإدارية على عملية اتخاذ القرار الإداري في الشركة السورية للاتصالات بفرع طرطوس. تم تصميم استبيان مكون من 20 فقرة وُزّع على عينة من 100 موظف، وتم استرداد 85 استبيانًا صالحًا للتحليل باستخدام برنامج SPSS. أظهرت النتائج وجود تأثير معنوي لأبعاد جودة المعلومات (دقة المعلومات، شمولية المعلومات، مرونة المعلومات، التوقيت المناسب للمعلومات) على عملية اتخاذ القرار الإداري. أوصت الدراسة بضرورة منح الموظفين فرصة أوسع لتقديم وتطوير المعلومات وعدم التحيز، مع الأخذ بالآراء البناءة بغية تطوير أداء الشركة وتقديم خدمات أفضل.
Critical review
دراسة نقدية: على الرغم من أن الدراسة قدمت تحليلاً شاملاً لأثر جودة المعلومات على عملية اتخاذ القرار الإداري، إلا أن هناك بعض النقاط التي يمكن تحسينها. أولاً، كان من الممكن أن تكون العينة أكبر وأكثر تنوعًا لتقديم نتائج أكثر شمولية. ثانيًا، لم تتناول الدراسة بشكل كافٍ تأثير العوامل الخارجية مثل البيئة الاقتصادية والسياسية على جودة المعلومات واتخاذ القرارات. ثالثًا، كان من الممكن أن تتضمن الدراسة مقارنة مع شركات أخرى في نفس القطاع أو في قطاعات مختلفة للحصول على رؤية أوسع. وأخيرًا، كان من الممكن أن تتضمن الدراسة تحليلاً نوعيًا بالإضافة إلى التحليل الكمي للحصول على فهم أعمق لتجارب وآراء الموظفين.
Questions related to the research
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ما هي الأبعاد الرئيسية لجودة المعلومات التي تناولتها الدراسة؟
الأبعاد الرئيسية لجودة المعلومات التي تناولتها الدراسة هي دقة المعلومات، شمولية المعلومات، مرونة المعلومات، والتوقيت المناسب للمعلومات.
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ما هو الهدف الرئيسي من هذه الدراسة؟
الهدف الرئيسي من هذه الدراسة هو اختبار تأثير جودة المعلومات التي توفرها نظم المعلومات الإدارية على عملية اتخاذ القرار الإداري في الشركة السورية للاتصالات بفرع طرطوس.
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ما هي التوصيات التي قدمتها الدراسة لتحسين جودة المعلومات في الشركة السورية للاتصالات؟
أوصت الدراسة بضرورة منح الموظفين فرصة أوسع لتقديم وتطوير المعلومات وعدم التحيز، مع الأخذ بالآراء البناءة بغية تطوير أداء الشركة وتقديم خدمات أفضل.
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ما هي الأدوات الإحصائية التي استخدمتها الدراسة لتحليل البيانات؟
استخدمت الدراسة برنامج SPSS لتحليل البيانات وتطبيق الاختبارات الإحصائية المناسبة لاختبار الفرضيات واستخلاص النتائج.
References used
Sultan,Ibrahim,2000, Management Information Systems, Administrative entrance, Aldar Aljameia, Alexandria
Alshamaa, Khalil Hassan,2000, Organization theory, Dar Al Masira, Oman
Alsalemi, Alaa Abd Alrazaq,2005, Decision Support Systems, Dar Waael, Amman,E1
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