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Evaluation of Training Programs in Productive Organizations Depending on Requirements of ISO 10015/1999: A Case Study of the General Organization of Tobacco (GOT)

تقييم البرامج التدريبية في المؤسسات الإنتاجية على ضوء متطلبات المواصفة ISO 10015/1999 – دراسة حالة المؤسسة العامة للتبغ

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 Publication date 2015
and research's language is العربية
 Created by Shamra Editor




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Training is a way of improving the efficiency and effectiveness of organizations. ISO 10015/1999 is concerned with training quality and improving work methods through five stages: (1) identifying training needs, (2) designing training plans, (3) implementation, (4) evaluating the results, (5) and monitoring and improving performance. The purpose of this study is to reveal the extent of standards application (ISO10015/1999) in training programs at Syrian General Organization of Tobacco (GOT) to show the gaps and weaknesses in the training practice at the GOT as per the requirements of the specification to be applied, through a gap analysis to determine the implemented and unimplemented requirements of ISO 10015 standards seeking best performance. This helps to achieve the goals of GOT efficiently. The study concluded that GOT achieves many requirements set out in the specification, with considerable weakness of monitoring and improvement.

References used
WILOSN, J. Human Resource Development, 2ed edition, kogan Page London, uk, 2005,560
TERRINGTON, D; HALL, L. Personnel Management : A New Approach, Prentice- Hall International (UK) Ltd, 1991,661
PATTON, W; WITT, S; LOVRICH ,N ; FREDERICKSEN, P. Human Resource Management: The Public Service Perspective, Houghton Mifflin Company, Boston, NY,2002,464
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