هدفَ البحث بشكل رئيس إلى تحديد العوامل الحرجة لنجاح تطبيق الستّة سيغما في الشركات السورية
و فوائد و صعوبات التطبيق، و كذلك إلى إعداد دليل إرشادي يُعطي خارطة طريق حول كيفية البدء بتطبيق
الستّة سيغما في الشركات السورية، و التوسع بالتطبيق تدريجياً وصولاً إلى مرحلة الاستقرار.
The research mainly aimed to define the critical factors for successful implementation of
Six Sigma at Syrian companies, and to identify the implementation difficulties and
benefits. It also aimed to develop a guide providing a road map on how the implementation
of Six Sigma at Syrian companies can be started, gradually expanded and sustained.
References used
Aboelmaged, M.G (2011), Reconstructing Six Sigma barriers in manufacturing and service organizations, the effects of organizational parameters, International Journal of Quality & Reliability Management, Vol. 28, No. 5, PP. 519-541
Adams, C. W., Gupta, P., & Wilson, Jr., C. E. (2003), Six Sigma deployment, Butterworth-Heinemann, USA
Amberg, M., Fischl, F. & Wiener, M. (2005), Background of critical success factor research a working paper, No. 2, Friedrich-Alexander University
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