هدف البحث إلى تحديد واقع إدارة الأزمات التي تواجه جامعة تشرين من وجهة نظر أعضاء الهيئة التعليمية و الإدارية فيها، و تعرف الفروق في الأساليب الإدارية المتبعة في إدارة الأزمات تبعاً للمتغيرات التالية ( المؤهل العلمي، الخبرة، نوع الكلية، المسمى الوظيفي)، و التوصل إلى مقترحات حول الأساليب الإدارية الأفضل لإدارة الأزمات في الجامعة، و لتحقيق أهداف البحث طبقت استبانة على عينة شملت (278) فرداً خلال الفصل الدراسي الأول من العام الدراسي 2014 – 2015، و قد تألفت الاستبانة من (52) عبارة، موزعة إلى خمسة مجالات، هي: (التخطيط لإدارة الأزمات، عملية الاتصال في الأزمات، أهمية المعلومات في إدارة الأزمات، الإمكانيات المادية و البشرية المتوافرة لإدارة الأزمات، مدى ولاء العاملين و انتماءهم للجامعة)، و تم التحقق من صدق الاستبانة بعرضها على مجموعة من الخبراء و المختصين في كليتي التربية و الاقتصاد بجامعة تشرين، و بلغ عددهم (9) محكمين، و قد بلغ معامل الثبات الكلي للاستبانة (0.755). و توصلت نتائج البحث إلى أن إدارة الأزمات التعليمية في الجامعة جاءت بدرجة متوسطة. كما توصلت إلى وجود فروق دالة إحصائياً حول درجة إدارة الأزمات التعليمية تبعاً لمتغير المؤهل العلمي، لصالح حملة الدكتوراه، و عدم وجود فروق دالة إحصائياً تبعاً للمتغيرات الآتية (الخبرة، نوع الكلية، المسمى الوظيفي). و قدم البحث مقترحات عديدة أهمها: إقامة دورات تدريبية و ورشات عمل متخصصة في إدارة الأزمات للعاملين بالجامعة لزيادة وعيهم بمجال إدارة الأزمات.
The study aims at defining the reality of educational-management crisis which faces Tishreen University from the view point of the staff and administrative members and at defining the differences in the administrative methods of crisis-management according to these variables (the scientific qualification, the experience, the faculty, and the sort of job). In addition to some suggestions concerning the best Administrative methods of Crisis-management at Tishreen University, and to achieve the objectives of this research, a questionnaire has been applied on a sample of (278) individuals during the academic year of (2014 - 2015). It consisted of (52) statements distributed into five sections (planning of educational management, the process of communication during the crisis, the importance of information in crisis-management, the financial and human abilities which are variable to Crisis management, and the extent of works credibility and their belonging to the University). The validity of the questionnaire was approved depending on some specializers and experts in both the education and economics faculties at Tishreen University. There were (9) referees, the total reliability factor was (0.755). The result of the research proved that the crisis-management at the University was of an average level in addition to statistical significant difference concerning the degree of crisis-management according to the variable of the scientific qualification. It also showed no statistical significant difference according to the variables of experience, the faculty, and the sort of job. The researcher suggested preparing training sessions and specialized workshops in crisis-management at the University to raise some awareness about it.
References used
BURNEET, J - Strategic Approach Managing Crises. Public Relation Review, 1998, 225- 237
COOMBS, W. T. -Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10 (3), 2011, 163-176
CORNELL, DEWEY AND SHERAS - Common Errors In School Crisis Response: Learning From Our Mistakes, University Of Virginia, Psychology In The Schools, 1998, Vol. (35) No (3). 279-307
The Application of Academic Accreditation Standards is very important in the context of
higher education, for its role in achieving quality and outstanding to reach the international levels
through setting general standards to evaluate university e
The research aimed to identifying the Opinion of Sample of worker at Tishreen
University in the role strategic Planning importance, Crisis Educational Management, also
to define the differences in Opinion of Sample to these variable the scientific
The current research aims to identify the degree of Practicing Strategic Planning of
and the degree of the quality assurance level in faculty of education at Tishreen University
from the view point of the Teaching Staff Members, and also and to stu
The Research aimed to identify the Opinions of Teaching Staff in the Faculty of
Education at Tishreen University About the Reality of Educational Researches
(importance, realization, and its activation ways). and to define the differences in this
The purports of the research was to study the attitudes Tishreen Universities teaching
staff in the level of University Learning Resources Center quality, and to study the
different of such attitudes according to variables (faculty, qualification a