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The research has aimed at recognizing the degree of functional satisfaction for kindergarten teacher women in Tartous and Lattakia governorates. It has also aimed at recognition of differences in the level of satisfaction according to four variable s. The research has used the descriptive and analytical method and the specimen has included (180) teacher women of the kindergartens in two governorates. In order to achieve its aims the research has used a questionnaire of four axis and (62) parties representing the functional satisfaction of kindergarten teacher women. The results have indicated that teacher women are satisfied with looking after children, where as they are somewhat satisfied with three axis the results have also shown significant difference in the degree of functional satisfaction according to the variable of the relation attachment- connection of the kindergarten in favor of the public kindergartens, it has also been shown significant differences according to the variable of the social status in favor of single teacher women. There have also been significant difference according to the variable of experience in favor of experienced with less than five years. so, there have been significant difference according to the variable of educational level in favor of teachers with secondary certificates and intermediate institute. finally the research has offered many suggestion.
The research aims to analyze the reality of the health service in the Syrian private hospitals in Lattakia City; by answering the following questions: * What is the level of the health service in hospitals in terms of the availability of the follo wing basic dimensions: Tangibility, empathy, responsiveness, assurance and security, reliability and credibility? * What is the impact of the dimensions of health service quality in customer satisfaction? The survey form was designed and distributed to (105) customer of the patients who checked in private hospitals in Lattakia City, where a convenience sample was chosen. The results of research indicated, that there is a good understanding of the following dimensions: Tangibility, empathy, responsiveness, and assurance and security between members of the research sample. The study results also indicated that there is a significant and positive effect of (empathy and emphasize security and reliability) dimensions on customer satisfaction as dependent variable, which the regression model explained (80%) of the differences in customer satisfaction, while Tangibility and speed of response did not affect customer satisfaction as a dependent variable.
هدفت الدراسة إلى قياس أثر كل من الجودة المدركة و الفرق المدرك في مستوى ولاء المستهلك للعلامة التجارية. و هدفت أيضاً إلى دراسة سلوك المستهلك السوري تجاه العلامات التجارية للألبسة الرياضية، و البحث عن الحالات التي يكون فيها مستعداً لدفع سعر أعلى أو الا نتظار و بذل المزيد من الجهد للحصول عليها. و قِيس أثر هذه المتغيرات من خلال توزيع استمارة إحصائية على طلاب جامعة القلمون، و تحليل البيانات باستخدام SPSS.
Organizations face significant challenges affecting their performance, especially as they operate in an unstable environment. This study aims to investigate the effect of market orientation on organization‘s performance, through a survey covering Syriatel and MTN Centers in Tartous Governorate. This study's data have been collected through a questionnaire designed to measure market orientation and environmental variables. The SPSS program is used for obtaining results. This research shows a positive relationship between market orientation and environmental variables and the organization’s performance in general. The value of the correlation coefficient between the independent variables and the dependent variables is 73%, and the coefficient of determination is 53.2% when the degree of confidence is 95%. This study also shows that technological turbulence, as a component of environmental variables, has a negative effect on organization‘s performance, whereas both intelligence generation and market troubles have a positive effect on organization‘s performance.
Organizations face many challenges that require them to follow a modern and flexible management methods, to be able to adjust and adapt to their environment learning organization concept is based on modern administrative interaction, flexibility an d freedom to think, to create models and new ways that will adapt to the surrounding changes. The objective of this research is to identify the concept of the learning organization, which is a recent concept, and recognize the reality of the application of the learning organization dimensions at the faculty of the second economy, Tishreen University. where the researcher adoption Marsick & Watkins questionnaire to the dimensions of the learning organization was the questionnaire distributed to the representative sample the staff of the Faculty of the second economy on different administrative levels , The study concluded that the Faculty of the second economics is learning organization at average rate according to the average Likert scale Quintet.
يرتكز البحث على موضوع التجارة الخارجية السورية، خلال الفترة ١٩٩٣-١٩٩٩ نظراً لخصوصيتها في الحياة الاقتصادية السورية، التي شهدت خلالها مرحلة من الركود الاقتصادي، قلما عرفها الاقتصاد السوري على هذا النحو منذ مطلع السبعينيات من القرن الماضي.
In this paper an experimental investigation of unsaturated polyester(UPR) with different weight fractions(2,4,5,7 )wt% of (Al2O3,MgO,TiO2) as powders ,has been done. the identification of their flammability and fire resistance ranges are found out . the time needed to puncture the samples, the mass loss, the diameter variation ,and the flame effect on the samples surface are measured. the samples were tested by Oxyacetylene flame using a device which is designed in the Faculty of Mechanical and Electrical Engineering labs. The results showed that (MgO) is the best one for its flammability and fire resistance. The longest time before puncture , and the lowest mass loss were achieved by( UPR+ 7% MgO) with(16% mass loss in 112 sec ), while pure UPR has ( 27% mass loss in 45 sec).
This research aims to study the effect of adding inorganic waste (Marble powder - glass powder) on the volumetric and longitudinal shrinkage curves at unsaturated polyester resin, tests showed that samples exposed to volumetric and longitudinal shr ink and occurrence of consecutive gradients in volumetric shrinkage values. Whatever the ratio of the added materials (marble powder - the glass powder) will effect the behaviour of the unsaturated polyester hardening, that means it will effect the volumetric shrinkage. It is necessary to study the volumetric and longitudinal shrinkage values because they affect the product size to be dealt with, this value should be taken into account in the design so that should be added this amount of volumetric shrinkage to the dimensions to designed templates in order to avoid potential variations occurring in the final product. Preliminary results showed that the value of volumetric shrinkage got up (5%) and the curves tend to stability, almost three weeks after the initial hardening incident.
In this paper an experimental investigation of unsaturated polyester(UPR) with different weight fractions(2,4,5,7 )wt% of (Al2O3,MgO,TiO2) as powders ,has been done. the identification of their flammability and fire resistance ranges are found out . the time needed to puncture the samples, the mass loss, the diameter variation ,and the flame effect on the samples surface are measured. the samples were tested by Oxyacetylene flame using a device which is designed in the Faculty of Mechanical and Electrical Engineering labs. The results showed that (MgO) is the best one for its flammability and fire resistance. The longest time before puncture , and the lowest mass loss were achieved by( UPR+ 7% MgO) with(16% mass loss in 112 sec ), while pure UPR has ( 27% mass loss in 45 sec).
This research aims at evaluating service quality at tartous call center in Syrian Coast. This is achieved by concentrating on the service performance ( SERVPERF) to measure the recognized service quality. The data for this research were collected using a questionnaire . 200 had been distributed. 179 were returned, which amounts for 89.5% of the distributed questionnaires.
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