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The Role of Knowledge Management in the Process of Identifying Training Needs in the Syrian Governmental Universities (A Field Study at Tishreen University)

دور إدارة المعرفـة في عمليّـة تحديـد الاحتياجـات التَّدريبيّـة في الجامعـات الحكوميّـة السُّوريّـة (دراسة ميدانيّة في جامعة تشرين)

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 Publication date 2018
  fields Business Management
and research's language is العربية
 Created by Shamra Editor




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The aim of this study is to identify the relationship between Knowledge Management and Identification of Training Needs at Tishreen University by defining the role of Knowledge Management in the Process of Identifying Training Needs. The researcher relied on Both, the Deductive Approach as a general method, and the Descriptive Approach. He distributed a questionnaire to (303) of Employees in the Central Administration at Tishreen University, retrieving (274) Questionnaires, which were valid for use (264) questionnaire, and then conducted a field study for the purpose of this relationship, where the researcher used Pearson Correlation Coefficient, as well as the Coefficient of Selection. The researcher found through the study, that there is a fairly acceptable practice of Knowledge Management at Tishreen University, in addition to the weakness of the Senior Management of the University in the research in Support of the Process of Identifying Training Needs. The study concluded that there is a significant relationship between Knowledge Management and the Process of Identifying Training Needs. Therefore, there is a Role of Knowledge Management in the Process of Identifying Training Needs at Tishreen University. This study also reached a set of recommendations and proposals that would positively contribute to improving the role of Knowledge Management in the Process of Identifying Training Needs.


Artificial intelligence review:
Research summary
تهدف هذه الدراسة إلى تحديد العلاقة بين إدارة المعرفة وعملية تحديد الاحتياجات التدريبية في جامعة تشرين. اعتمد الباحث على المنهج الاستنباطي كمنهج عام والمنهج الوصفي، حيث قام بتوزيع استبانة على 303 من العاملين في الإدارة المركزية بجامعة تشرين، وتم استرداد 274 استبانة صالحة للاستخدام. استخدم الباحث معامل ارتباط بيرسون ومعامل التحديد لتحليل البيانات. توصلت الدراسة إلى وجود ممارسة مقبولة لإدارة المعرفة في جامعة تشرين، مع وجود ضعف في دعم الإدارة العليا لعملية تحديد الاحتياجات التدريبية. خلصت الدراسة إلى وجود علاقة طردية معنوية بين إدارة المعرفة وعملية تحديد الاحتياجات التدريبية، مما يؤكد دور إدارة المعرفة في هذه العملية. قدمت الدراسة مجموعة من التوصيات لتحسين دور إدارة المعرفة في تحديد الاحتياجات التدريبية.
Critical review
دراسة نقدية: تعتبر هذه الدراسة خطوة مهمة في فهم دور إدارة المعرفة في تحديد الاحتياجات التدريبية في الجامعات الحكومية السورية. ومع ذلك، يمكن الإشارة إلى بعض النقاط التي تحتاج إلى تحسين. أولاً، كان من الممكن توسيع نطاق الدراسة ليشمل جامعات أخرى للحصول على نتائج أكثر شمولية. ثانياً، كان من الممكن استخدام أدوات بحثية إضافية مثل المقابلات العميقة للحصول على فهم أعمق للموضوع. أخيراً، يجب أن تكون التوصيات أكثر تحديداً وقابلة للتنفيذ لضمان تحقيق نتائج ملموسة.
Questions related to the research
  1. ما هو الهدف الرئيسي من هذه الدراسة؟

    الهدف الرئيسي هو تحديد العلاقة بين إدارة المعرفة وعملية تحديد الاحتياجات التدريبية في جامعة تشرين.

  2. ما هي المنهجية التي اعتمدها الباحث في هذه الدراسة؟

    اعتمد الباحث على المنهج الاستنباطي كمنهج عام والمنهج الوصفي، واستخدم استبانة لتحليل البيانات.

  3. ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟

    توصلت الدراسة إلى وجود علاقة طردية معنوية بين إدارة المعرفة وعملية تحديد الاحتياجات التدريبية، مع وجود ضعف في دعم الإدارة العليا.

  4. ما هي التوصيات التي قدمتها الدراسة لتحسين دور إدارة المعرفة؟

    قدمت الدراسة توصيات لتحسين دور إدارة المعرفة في تحديد الاحتياجات التدريبية، مثل توعية العاملين بالمفاهيم المتعلقة بإدارة المعرفة وتعديل الأساليب الإدارية.


References used
Armstrong, Michael (2001). "Handbook of Human Resource Management Practice", Eighth edition, Kogan Page Limited: USA
Barker S.A (2004). Improving interpersonal job skills by applying cross-cultural training, Journal of European Industrial Training, Vol. 28(3)
Benabou, Charles; Petit, Andre; Belanger, Laurent (1993). Gestion Strategique et Oprationnelle des Resources Humains, Gestion Marin Editeur
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