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Register a new userThe Role Management In Improving Employees Performance )Field Study At Tishreen University)
دور الإدارة في تحسين أداء العاملين ( دراسة ميدانية في جامعة تشرين )
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Tishreen University ورقة بحثية
Publication date
2021
fields
Business Management
and research's language is
العربية
Authors
حنان تركمان( مشرف مساعد )
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Shamra Editor
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تهدف الدراسة إلى توضيح مفهوم الإدارة وأهميته في تحسين أداء العاملين في المنظمة محل الدراسة، وتحديد دور الإدارة في تحقيق النجاح للمنظمة. و لتحقيق أهداف البحث تم إتباع المنهج الوصفي التحليلي في الدراسة , كما تم تصميم استبانه , وتمَّ توزيعها على (119) مفردة , استرد منها (117), وكانت (110) استبانة صالحة للتَّحليل, وتكوَّن مجتمع البحث من جميع العاملين في جامعة تشرين في محافظة اللاذقية (رئيس الجامعة، رؤساء أقسام, رؤساء شعب, وعاملين), ثم تمَّ الاعتماد على برنامج الـــ SPSS كأداة لتحليل البيانات المتوَّفرة. توصلت الدراسة إلى مجموعة من النتائج كان منها: لا يتم إشراك العاملين في التخطيط ووضع الأهداف، ولا يتم ربط الأداء بفرص الترقية، ولا يتم تحديد مستويات الكفاءة السلوكية المطلوبة في العاملين.
The study aime to clarify the concept of management, its importance, dimensions and requirements for its application in the organization under study, and to clarify the role of applying performance management in achieving success for the organization. The researcher followed the descriptive and analytical approach in her study, and a set of methods, including relying on secondary and primary data through a questionnaire that was designed, and it was distributed to (119) respondents, from which (117) were retrieved, and (110) questionnaires were suitable for analysis, and the research community was made up of a cadre Workers at Tishreen University in Lattakia Governorate (university president, department heads, divisional heads, and employees), and then relied on the SPSS program as a tool for analyzing the available data. The study found a set of results, including: The employee is not involved in planning and goal-making, performance is not linked to opportunities for promotion, and the levels of behavioral competence required in the employee are not determined.
References used
Salih, Muhammad Fatih (2004) Human Resources Management. Al-HamedHouse for Publishing and Distribution, Amman, Jordan.
Majeed, Fahim Aziz, Abbas, Ali Abdul Mohsen (2019) The Impact of Electronic Human Resources in Achieving an Effective Performance Management System, College of Management and Economics, Issue 1, Volume 1, University of Karbala, Iraq.
MOUSA , S.,OTHMANB, M., ( 2019 ) The impact of green human resource Management Practices on Performance in Healthcare Organizations : a conceptual framework. journal Pre-proof Department of industrial engineering An-Najah National University , Nablus , Palestine
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This research aimed to study the relationship between job rotation and organizational performance in administrative offices at Tishreen University, where job rotation is dealt with as one dimension. Whereas, organizational performance was measured th
rough the two dimensions of efficiency and effectiveness. The questionnaire was used as a tool to collect data. The questionnaire was distributed to /363/ individual workers in the working administrative offices at Tishreen University, and the stability of the scale was confirmed by the Cronbach’s Alpha coefficient. In order to test the hypotheses, appropriate statistical methods were used where both researchers used descriptive statistics, a difference test for one sample ‘one sample t test’, and the Pearson test to test the linear correlation between the study variables. Through testing the hypotheses, a number of results were reached, including: The low level of job rotation and the low level of both efficiency and organizational effectiveness in the working administrative offices at Tishreen University. There is a moderate strength positive relationship between job rotation and organizational effectiveness. There is a strong positive relationship between job rotation and organizational efficiency.
This study aimed to determine the role of direct marketing through its means (direct mail, internet, catalog, phone) in improving customer satisfaction at Tishreen University in Lattakia Governorate. The researcher followed the descriptive and analyt
ical approach in his study, and a set of methods, including relying on secondary and primary data through a questionnaire that was completed It was designed, and it was distributed to (179) respondents, of which (175) were retrieved, and (171) questionnaires were valid for analysis, and the research community was formed from clients of Tishreen University in Lattakia Governorate. The study concluded that there is a statistically significant relationship between Tools of direct marketing (direct mail, internet, catalog, phone) and customer satisfaction. The average of the responses of the sample members for the direct mail variable was 2.41, which indicates that the university does not send its service offers to clients via direct mail, and that the university does not send its offers to current clients only, and that the university does not formulate mail messages (marketing offers) in a personal capacity, and that the rates The response is not very high due to the use of direct mail.
The research aims to identify the reality of the work of tobacco workers union in
Jablah Department, in order to stand on their success in protecting the interests and rights
of members of workers, and to provide the necessary services to them, as
well as to
identify their role in improving the performance of workers in Jablah department.
The researcher has prepared and distributed a questionnaire on the research sample,
which amounted to (77) were distributed among workers (15) in the office of trade union
members and (62) a member of the guild. Data were using SPSS statistical analysis
software.
The research aimed to identifying the Opinion of Sample of worker at Tishreen
University in the role strategic Planning importance, Crisis Educational Management, also
to define the differences in Opinion of Sample to these variable the scientific
qualification.
To achieve the objectives of this research, questionnaire has included the role of Strategic
Planning in Crisis Educational Management consisted of (52) items, has been applied
during the academic year of (2015 - 2016) on sample (278) members, The present research
used the descriptive analytical approach. Validity of the questionnaire was established
though a jury of (7) of the teaching staff of educational at Damascus and Tishreen.
The final results showed that the role of Strategic Planning in Crisis Educational
Management were middle degree. In fact there are no found differences between the
sample answers, about the strategic Planning importance, and their role in Crisis
Educational Management according to variable the scientific qualification. The Research
presented suggestions concerning of to adopt strategic planning as a tool for changing and
developing administrative work and specialized workshops in strategic Planning.
The research aims to identify the level of organizational culture prevailing in
Tishreen University, and the level of management innovation at the administrative staff,
the study of the relationship between organizational culture and achieve the pr
evailing
management innovation at the administrative staff at the university. Adopted Find
descriptive approach and included the research community all administrative staff in
Tishreen University's (1119) administratively, and the sample was determined using the
statistical sample law amounted to (286) administrative distributed the questionnaire to
them and returned them (231) the identification of, and response rate ( 80.77%). And the
adoption of appropriate statistical methods was the most important results that have been
reached:
*The level of organizational culture prevailing in Tishreen University is the high
level and the relative importance (75.16%).
*The administrative creativity level of the administrative staff at Tishreen University
is a high level with respect to problem-solving and decision-making, and the ability to
change, and encourage creativity.
*Contribute to organizational culture prevailing at Tishreen University in achieving
administrative creativity, where (67.2%) of the developments in the achievement of
administrative creativity interpreted by the prevailing organizational culture changes.
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