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واقع تطبيق إدارة الجودة الشاملة في كلية الآداب بجامعة دمشق من وجهة نظر أعضاء الهيئة التدريسية فيها (دراسة حالة - كلية الآداب)

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 Publication date 2018
and research's language is العربية
 Created by Shamra Editor




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The study aimed to get know the reality of the application of the concept of Total Quality Management, Faculty of literature-University of Damascus and determine the effect of variables of the study (Grade, years of experience, type) and in fact the application of total quality management.

References used
Blackmur, D, (2004). Issues in Higher Education Quality Assurance. Australian Journal of Public Administration, 63 (2), 105-116
Brown, F. & Jacqueline, L. (1995) A Study in Organizational Change: the Attitude of Personal Toward TQM Implementation in State Department of Education, Dissertation Abstract International, vol.A55, no.7, p.1753
Coate, E, (1990): Implementing Total Quality Management in a University Setting, Corvallis, or Oregon State University
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Worldwide, Information and communication technologies (ICTs) have gained a vital importance in satisfying the requirements of both the new Education System and the revised Curriculum for English Language Teaching (ELT). The experience of introduci ng different ICTs into the classroom and other educational settings worldwide suggests that teachers' effective integration of technology into their curricula largely depends on their perceptions and attitudes to the value of these tools to achieving their instructional purposes. This research seeks to evaluate the readiness to integrate ICTs into the current teaching practices of the faculty at the department of English Language and Literature at Damascus University. In a context of large classes where resources are minimal and staff members are in short supply, using technology assisted learning at Damascus University may help enhance education by giving learners more flexibility and helping them evolve into more autonomous learners. Investigating the current faculty’s reading of the value of technology as a means of overcoming some of the restrictions imposed by their context will uncover potential limitations on the use of ICTs in the existing context and suggest workable solutions.
The purpose of the study was to identify the perceptions of faculty members at the Jordanian universities of their academic freedom, and to investigate its relationship with research output. The study population consisted of all 4789 faculty membe rs at the Jordanian universities, while the sample consisted of 510 faculty members. Data gathering were done by a questionnaire to identify perceptions held by faculty members regarding their academic freedom.
The study aimed to get know the reality of the application of the concept of Total Quality Management, Faculty of literature-University of Damascus and determine the effect of variables of the study (Grade, years of experience, type) and in fact the application of total quality management.
The research know the degree of possession of educational technology skills of faculty members at the University of Damascus; and the role of a variable both sex, and competence of the academic university, and the number of years of experience in the possession of educational technology skills.
This study aimed at identifying the reality of the application of the principles of total quality management in training programs in Textile Co., Lattakia, as well as to identify problems that prevent its application in the company. The researcher pr epared a questionnaire and distributed it to the research sample, which amounted to (33) members of the trainers who are working in the company. She also conducted in-direct interviews with some managers, and some workers who have received training in the company. The researcher found a set of results, the most important of them was: - The company contains a section of the company's quality management, which means the quality of the final product, which provides to consumer to achieving his satisfaction only, but it does not contain a section of total quality management for the entire company's activities. - the high management supports training programs, as the trainees are selected on the basis of their training needs، and choosing of the trainers based on the competencies and skills required. - The company does not involve trainees in the design of training programs، and decision-making related to them. - There are great problems prevent the application of the principles of total quality management in the training program for the company، the most important of them was centralized management and the lack of devolution of powers، in addition to the many burdens and business entrusted to the trainers in addition to their work in training، makes them distracted and unable to focus properly investigating the required quality. The researcher recommended the need to make a special section of TQM in the company, and subjecting workers to intensive courses in TQM, in addition to granting authority, confidence and motivation to all members of the training team, to make decisions for the preparation of the training program, implementation and evaluation it.
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