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The impact of offers in mobile networks in building image ى A field study on SYRIATEL network

أثر العروض المقدمة في شبكات الهاتف المحمول في بناء الصورة الذهنية دراسة ميدانية على شبكة SYRIATEL

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 Publication date 2017
and research's language is العربية
 Created by Shamra Editor




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The aim of this research is to study the impact of offers on Syriatel network (as a marketing innovation) in building the image of its customers. The researcher distributed 210 questionnaires to syriatel users, 194 of which were valid for the analysis, (92.4%) which is good for the study.

References used
Jutiporn Trakolsri, 2003, Consumer Perceptions Of The Corporate Image: A Case Study Of Amornphant Villa",Master, University Of The Thai Chamber Of Commerce
Muhammad Sabbir Rahman,2012, Service Quality,Corporate Image And Customer's Satisfaction Towards Customers Perception: An Exploratory Study On Telecom Customers In Bangladesh, Business Intelligence, Journal-January,Vol.5,No.1
DTI, , 1994, Innovation - Your Move, London, U.K: Department of Trade and Industry,P124
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Decision making process have to be much more accurate and careful. Therefore, decision makers depend on what-if analysis systems to predict an impact of a specific scenario. Usually, previous what-if analysis models in the literature have been direc ted just to predict an impact of a specific scenario. Therefore, our main goal in this approach is to enhance what-if analysis to suggest the best scenarios, in addition to predict their impacts. Affordable offers are one of the best ways to increase the revenue in telecom companies. Decision makers can predict a potential revenue before launching an offer, depending on what-if analysis system. This research depends on enhanced k-means algorithm to categorize customers into segments of the same behavior or usage.
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