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Analytical Study of Public Health Insurance Point of View Employees of Tourism Department in Lattakia

دراسة تحليلية لواقع التأمين الصحي الحكومي من وجهة نظر العاملين في مديرية السياحة باللاذقية

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 Publication date 2016
and research's language is العربية
 Created by Shamra Editor




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This study has aimed to recognize public health insurance services introduced to the employees of Tourism department in Lattakia. Also, for knowing the customers (partners) satisfaction level on health insurance services. In addition, it has aimed to show the coverage level of insurance companies for illnesses and the control efficiency range applied by the governmental agencies on these companies. The researcher has used the analytical descriptive approach to show the employees satisfaction on health insurance services. Data has been collected through direct interviews with a sample of employees in Lattakia tourism department. Moreover, a questionnaire on another sample of tourism department employees has been designed and distributed. Data, in fact, has been studied and analyzed by SPSS.


Artificial intelligence review:
Research summary
تهدف الدراسة إلى تحليل واقع التأمين الصحي الحكومي من وجهة نظر العاملين في مديرية السياحة باللاذقية. استخدم الباحثون المنهج الوصفي التحليلي لجمع البيانات من خلال المقابلات المباشرة والاستبيانات، وتم تحليل البيانات باستخدام برنامج SPSS. توصلت الدراسة إلى أن مستوى رضا العاملين على خدمات التأمين الصحي منخفض، وأن هناك انخفاضاً في مستوى الرقابة على شركات التأمين الصحي. كما أظهرت النتائج أن هناك العديد من الصعوبات التي تواجه العاملين في الحصول على الخدمات الصحية، مثل عدم تغطية بعض الأمراض وارتفاع تكلفة العلاج. بناءً على هذه النتائج، قدم الباحثون مجموعة من التوصيات لتحسين نظام التأمين الصحي الحكومي، منها زيادة الرقابة على شركات التأمين وتحسين جودة الخدمات المقدمة.
Critical review
دراسة نقدية: على الرغم من أن الدراسة تقدم تحليلاً شاملاً لواقع التأمين الصحي الحكومي، إلا أنها تفتقر إلى بعض الجوانب الهامة. أولاً، لم تتناول الدراسة بشكل كافٍ تأثير الأزمة الاقتصادية على نظام التأمين الصحي. ثانياً، كان من الممكن أن تكون العينة أكبر وأكثر تنوعاً لتقديم صورة أكثر دقة وشمولية. ثالثاً، لم يتم تقديم حلول عملية قابلة للتنفيذ بشكل واضح لتحسين النظام الحالي. وأخيراً، كان من الممكن أن تكون الدراسة أكثر تفاعلية من خلال إشراك الجهات المعنية مثل شركات التأمين والجهات الحكومية في النقاش.
Questions related to the research
  1. ما هو الهدف الرئيسي من الدراسة؟

    الهدف الرئيسي من الدراسة هو تحليل واقع التأمين الصحي الحكومي من وجهة نظر العاملين في مديرية السياحة باللاذقية ومعرفة مستوى رضاهم على الخدمات المقدمة.

  2. ما هي المنهجية التي استخدمها الباحثون في جمع البيانات؟

    استخدم الباحثون المنهج الوصفي التحليلي لجمع البيانات من خلال المقابلات المباشرة والاستبيانات.

  3. ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟

    توصلت الدراسة إلى أن مستوى رضا العاملين على خدمات التأمين الصحي منخفض، وأن هناك انخفاضاً في مستوى الرقابة على شركات التأمين الصحي.

  4. ما هي التوصيات التي قدمها الباحثون لتحسين نظام التأمين الصحي الحكومي؟

    قدم الباحثون توصيات مثل زيادة الرقابة على شركات التأمين وتحسين جودة الخدمات المقدمة.


References used
عبيدات، عوني محمد، 199 ، شرح قانون الضمان الاجتماعي. دار وائل للنشر والتوزيع، عمان،الاردن، ص 7
العماد، عادل، 2005 ،.أنواع التأمين الصحي ،مجمة الصحة والسكان،العدد 8،ص 13
الشركة السورية للتامين 2015
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