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Register a new userStudying the qualitative indicators adopted to evaluation the efficiency of rural transport Case study: line of Tartous –Sheikh Badr
دراسة المؤشرات النوعية المعتمدة في تقييم كفاءة النقل الريفي حالة الدراسة: محور طرطوس-الشيخ بدر
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يعتبر النقل الريفي من المتطلبات الأساسية التي تفرضها ظروف الحياة اليومية لذلك كان لا بد أن تتوفر فيه شروط معينة و معايير أساسية بهدف تحقيق رضا الزبائن و الوصول إلى مستوى جودة معينة للخدمة المقدمة من قبل النقل العام الريفي، و تناولت العديد من الدراسات امكانية تحقيق ذلك من خلال التركيز على عدد من المعايير أهمها أزمنة الانتظار، الراحة، الأمان، التقيد بالسعة النظامية للحافلات، الالتزام بالتعرفة المحددة للأجرة ، بالإضافة إلى الالتزام بمواعيد زمنية محددة. تم في هذا البحث إجراء مقابلات مع عينة عشوائية من أهالي مدينة الشيخ بدر بهدف الحصول على المعلومات المطلوبة لتقييم نوعية و ملاءمة خدمات النقل العام على محور طرطوس-الشيخ بدر، و من ثم تدوين البيانات التي حصلنا عليها و تحليل النتائج باستخدام برنامج (excel)، و من أهم النتائج التي حصلنا عليها هي طول فترة الانتظار التي تراوحت بين 50-60 دقيقة. انتهى البحث بتقييم أداء النقل العام و باقتراحات و توصيات لتحسين كفاءة النقل في المناطق الريفية.
Rural transport is one of the basic requirements imposed by the daily life conditions, so it should be has of certain conditions and basic standards which it purposed of achieving customer satisfaction and reach the level of a certain quality of service provided by rural public transport. For that, Many studies were focusing on a number of most important criteria such as the waiting periods, comfort, safety, adherence regular capacity of bus, commitment tariff set for the fare, In addition to the commitment to a specific time. In this research, interviews with a random sample of residents of Sheikh Badr City were producted in order to obtain the information needed to evaluation the quality and appropriateness of public transport services on the line of Tartous-Sheikh Badr. After that we recorded the data obtained and analyzed the results using the program (excel). One of the most important results that we have obtained is the length of the waiting period, which ranged from 50-60 minutes. Search finished with evaluation the public transport, suggestions and recommendations to improve the efficiency of transport in rural areas.
References used
NAGENDRA, R. V; JOHN, D. N; STEVE, D. W; JOHN, H. F. The Potential Role of Flexible Transport Services in Enhancing Rural Public Transport Provision. Journal of Public Transportation, Vol. 15, No. 1, 2012, 12-25
COMMISSION FOR INTEGRATED TRANSPORT (CIFT). Britain 's experience in the field of rural transport.2008, 20-24
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