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The Impact of Strategic Planning on Outreach to Clients of Microfinance Institutions in Syria

أثر التخطيط الاستراتيجي في تحقيق نطاق الوصول لعملاء مؤسسات التمويل الصغير في سورية

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 Publication date 2016
and research's language is العربية
 Created by Shamra Editor




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The aim of this study was to investigate the impact of strategic planning on outreach to clients in microfinance institutions in Syria, and to explore for the differences between two institutions in terms of strategic planning and its impact on outreach to clients.


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Research summary
هدفت هذه الدراسة إلى استكشاف تأثير التخطيط الاستراتيجي على نطاق الوصول إلى عملاء مؤسسات التمويل الصغير في سورية، مع التركيز على مؤسستي الأولى FMFI والأونروا UNRWA. تم توزيع 110 استبانة على العاملين في المؤسستين، وتم تحليل البيانات باستخدام برنامج SPSS. أظهرت النتائج أن التخطيط الاستراتيجي يؤثر على نطاق الوصول للعملاء بدرجات متفاوتة، ولا توجد فروق ذات دلالة معنوية بين المؤسستين فيما يتعلق بالتخطيط الاستراتيجي، بينما توجد فروق ذات دلالة معنوية بينهما فيما يتعلق بنطاق الوصول للعملاء. خلصت الدراسة إلى توصيات تهدف إلى تحسين أداء مؤسسات التمويل الصغير في سورية من خلال تعزيز التخطيط الاستراتيجي.
Critical review
تعتبر هذه الدراسة خطوة مهمة في فهم تأثير التخطيط الاستراتيجي على مؤسسات التمويل الصغير في سورية، إلا أنها تفتقر إلى تحليل أعمق للعوامل الخارجية التي قد تؤثر على نتائج التخطيط الاستراتيجي. كما أن الاعتماد على استبانة فقط قد لا يكون كافياً لتقديم صورة شاملة عن الواقع. كان من الممكن تعزيز الدراسة باستخدام مقابلات أو دراسات حالة لتقديم فهم أعمق. بالإضافة إلى ذلك، لم تتناول الدراسة بشكل كافٍ تأثير الأوضاع الاقتصادية والسياسية الحالية في سورية على نتائج البحث.

References used
Adams, D. W. (2000). The Decline in Debt Directing: An unfinished agenda, Paper Presented at the Second Annual Seminar on New Development Finance, Geothe University of Frankfurt
Conning, J. (1999). Outreach, sustainability and leverage in monitored and peer-monitored lending, Journal of Development Economics, 60 (1), 51–77
Milly, K. (2011). Management And Performance Indicators Of Micro-Finance Institutions In Uganda, Degree of Doctor of Philosophy of Business Management, Nelson Mandela Metropolitan University
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the goal of the researcher to study the concept of micro-finance to determine the features, characteristics and knowledge of the obstacles that might hinder the success, in an attempt to access the knowledge of the control method most appropriate a nd to consider it as an activity Mali different from the rest of the financial activities and influence in the country and find out the role of central banks in support The development of this industry .And access to results that help to understand the nature of the work of microfinance institutions and the statement of its clients who must make use of its services, in addition to providing some solutions to issues that could reduce the obstacles to the continuity and sustainability of the work of those institutions, and the statement of the nature and function of central banks to support the continuation of the industry.
The research aimed to identify the microfinance difficulties faced by the beneficiaries of the financing of the National Microfinance Institution and its impact on the target group in terms of improving living conditions, encouraging individual ini tiatives and increasing employment opportunities. The research was based on the descriptive approach. A random sample of 200 beneficiaries The researcher excluded (9) questionnaires for lack of validity for the statistical analysis, thus the number of remaining questionnaires valid for analysis (178) was identified, with a response rate of (89%). . The study found a number of results, the most important of which are: The beneficiaries of the financing of the National Microfinance Institution face funding difficulties at the start of the project. The loan interest is very high, the loan ratio is low compared to the size of the loan required, Scheduling, routine and administrative procedures when submitting a loan application, the long period of time to obtain approval for a loan application, insufficient repayment periods, and tightening of the guarantee application. The results showed that the funding provided by the National Microfinance Institution did not play the required role in improving the standard of living, encouraging individual initiatives and increasing employment opportunities.
أدركت الكثير من الدول المتقدمة أهمية المشروعات الصغيرة، في دعم الاقتصاد الوطني فوضعت لها استراتيجية شاملة لتجعل منها الحجر الأساس في البناء الاقتصادي للبلد. كما أنها أجادت توظيف واستغلال هذه المشروعات في تغذية المشروعات الكبرى بالمنتجات الصغيرة والو سيطة. أما بالنسبة لموضع في سورية فقد عانى الاقتصاد السوري من مشاكل عديدة تمثلت في مجموعة من القضايا الاقتصادية التي شكلت بمجملها مجموع العوائق التي ساهمت في الحد من تحقيق التنمية الاقتصادية والاجتماعية، كان أهمها البطالة بكافة أنواعها، حيث لم يسمح نطاق الإنتاج والأساليب الفنية للإنتاج باستيعاب فائض عرض قوة العمل.
The research aims to identify the role of strategic planning in the private higher education by highlighting the strengths and weaknesses of the private university to help in choosing the strategy to exploit the opportunities and strength points. A nd also to avoid or address weaknesses and threats. So that the private university would be able to achieve continuous improvements and distinctions epecially in the light of the current circumstances in Syria. And the Academy inLatakia, has been chosen being one of the first private universities in Syria. We relyed on the descriptive and analytical approach and the use of questionnaires for each one who is responsible of strategic planning in the academy in order to highlight the steps to be followed to prepare a strategic plan for the academy because it hasn't been following the strategic planning approach in a practical way to improve the performance of its educational tasks. The most important results that have been reached are: the academic management interaction with moral and conduct strategic planning was weak due to the weakness of responsibility towards the process of change and also because of the constant change in the administrative leadership of the academy during short periods of time The research has also shown that the faculty teaching members are not aware of the academy's mission and that is because there isn't a suitable atmosphere in the academy right now for change and developement especially in the light of the existing competitions. In the light of these results, the researcher suggested the following: The management in this branch should provide the right atmosphere to accept changes by starting awareness campaigns within the scientific and administrative departments of the academy to introduce the members to the mission of the academy, its goals and future plans.
The study was conducted during 2012-2013 to determine the impact of the microfinance program of the Rural Community Development Project in improving the performance of Awassi sheep of smallholders and their income in the region of Jabal al-Hoss – Aleppo. 215 of Awassi sheep breeders who had benefited from the microfinance Sanduqe at least twice during 2007 - 2010 and 56 of non beneficiary - breeders (control sample) were selected randomly basing on database available in the project. Information regarding social، educational and animal production descriptive status was collected on the ground (personal interview) by a questionnaire prepared for this purpose and on the desktop official institutions. Descriptive and quantitative obtained data were determined using SPSS Ver.18. Statistical analysis indicated that the benefit from the loans helped significantly (P<0.05) to increase the twining rate and reduce mortality rate and incidence of abortion in flocks of beneficiaries, but did not significantly affect the length of suckling period and the weight of lambs at birth and during the subsequent stages of growth. The finance had also contributed significantly in reducing the average total cost of the disease in flocks of beneficiaries, contributed to increase the herd size by about 36.8, in the level of access to veterinary services by about 21%, in coverage the daily consumption by12.6% and an increase in labor running at about 4.5%. Financial and non-financial services helped to improve the average milk productivity of beneficial flocks by about 20.5 kg/ season / head which reflected positively to increase the annual income of beneficiaries by 8000 Syrian Pounds.
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