هدفت الدراسة إلى التعرف على دور السياسات التسويقية المتعلقة بعناصر المزيج التسويقي الأربع التقليدية (المنتج، السعر، التوزيع، الترويج) في قرارات المستهلكين لخدمات التأمين في شركات التأمين السورية الخاصة و ذلك من خلال استبانة تم تصميمها و التأكد من ثباتها و صلاحيتها لأغراض البحث و خلصت الدراسة إلى وجود أثر للسياسات التسويقية الأربع في قرارات المستهلكين في هذه من وجهة نظر العينة المدروسة، و جاءت سياسات الترويج أولاً من حيث أهميتها تليها سياسات التسعير فالتوزيع و أخيرا المنتج، و انتهت الدراسة إلى مجموعة من التوصيات التي من الممكن أن تؤدي إلى تحسين واقع الممارسات التسويقية في شركات التأمين الخاصة السورية.
The purpose of this study is know the role of marketing policies
that related with product, price, distribution and promotion on
costumer decision in privet insurance companies in Syria,
through preparing a questionnaire which had been refined and
verified of its credibility. The study concluded a main result,
which is that there is effect of Four marketing policies on
costumer decision of Syrian privet insurance companies, the
promotion policy came first in terms of importance followed by
pricing, distribution and finally the product. Finally the study
came up with a number of Recommendations, that can lead to
improve the reality of marketing practices in the private
insurance companies in Syria.
References used
Beenish,S. and Sameer,G,2012. Marketing Strategies in life insurance services, International Journal of Marketing, Financial Services & Management Research Vol.1 Issue 11,November
Dimpin,M.and Ashish,T,2014. Factors Influencing Customer’s Choice For Insurance Companies- A Study Of Ajmer City, IOSR Journal of Business and Management (IOSR-JBM), Volume 16, Issue 2. PP 35-43
Baker, Michael, The Marketing, Third Edition, Linacre House, Jordan Hill, Oxford, London, 1995, p411
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