هدفت الدراسة إلى معرفة مستوى الوعي بالحقوق الاستهلاكية لدى الأفراد
المستهلكون في محافظة حمص، و الكشف عن الفروق في مستوى وعيهم بحقوقهم
الاستهلاكية وفقاً لمتغيرات الجنس، و المؤهل العلمي، و العمر، و الدخل الشهري. حيث
بلغ حجم عينة الدراسة ( 104 ) مستهلكين، من الذكور و الإناث، تم اختيارهم بطريقة
العينة المقصودة من بعض الأسواق في مدينة حمص، إذ طُبق عليهم مقياس "وعي
المستهلك بحقوقه الاستهلاكية" من اعداد الباحثة، بعد التحقق من صدقه و ثباته.
The study aimed to determine the level of awareness of
consumer rights with individual consumers in the province of
Homs، the detection of differences in the level of consumer
awareness of their rights، according to the variables of sex،
academic qualification، age، monthly income. Where the study
sample size was "104" consumers، male and female، were
chosen destination sample of some markets in the city of Homs
in a way، as they dish consumer awareness of consumer rights
of scale prepared by the researcher، after verifying of validity
and reliability.
References used
STONE، J. R. N. 1954-. “The Measurement of Consumer’s Expenditure and Behavior in The United Kingdom، 1920-1938”. Cambridge: Cambridge University Press
Volkan، V. 2004 - Blind Trust: Large Groups and Their Leaders in Times of Crisis and Terror. Charlottesville، VA: Pitchstone Publishing Journal for Social Action in Counseling and Psychology Volume 1، Number 2 Fall 2007
WIERSMA ،W. 2004 - Research in Education: An Introduction، University of teledo. sixth edition
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