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Register a new userBetween Interest Banks and Non-Interest Banks
بين المصارف الربوية و المصارف اللاربوية
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يتناول البحث دراسة مفهوم كل من المصارف الربوية التي تشمل المصارف التجارية و المصارف الأخرى التي ترتكز معظم أعمالها على الفائدة (الربا) كالمصارف الصناعية و الزراعية و العقارية و التي نجم عن التعامل بها أزمات مالية محلية و دولية, و المصارف اللاربوية التي ترفض التعامل بالربا و تشجع المشاركة في استثمار المال و الجهد الإنساني بجميع الوسائل.
The research tackles the study of the concept of each of Interest Banks including commercial banks and other banks whose most works focus upon interest "Usury" such as industrial, agricultural and real estate banks the dealing with which has resulted in local and international financial crisis conditions, as well as the Non-Interest banks which refuse dealing in usury and encourage the share in money investment and human effort by all means.
References used
PRISSERT P., 1995- Analyse et dynamique du marche' des capitaux, p.u.f. Paris, 450
JACOUND G.G., 1994- Monnaie dans l'economie Nathan, paris...65
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The interest issue was for long time ago and still one of the critical issues debated among economists through it monetary policy tools can be implemented in order to reach the economic goals set by the economic policy of any country, With the appear
ance of the banks, which have been considered as the backbone of the economy and the basic cell of the national economy growth and its engine as they keep, move, develop, and facilitate the exchange of
money the interest rate has become as a nervous system for commercial banks because of its significant impact on the revenues and expenses of these banks through the interest rates debtors and creditors imposed on their activities,Therefore, the main aim of this research is to study the impact of the net interest margin on the profitability of commercial bank by conducting an
empirical study in The Bank of Syria and Overseas (BSO), the commercial bank has been chosen because the interests debtors and creditors constitute the largest proportion of revenues and expenses of commercial banks by displaying the size of revenues and expenses of the bank and their vulnerability to interest rates imposed by the central bank this study found that the profitability of commercial banks consists mainly of the net interest margin
which reflects the difference between the creditor interests levied for the facilities granted and the debtors interests paid on deposits.
This research aims to study the problem of liquidity excess، so it considers from the important problem that is facing the Islamic banks especially in this obstacles:
1- Modernity time of Islamic banks.
2- littleness of financial tools that used to
manage the liquidity in Islamic banks.
3- Nonexistence Law are fitting with targets and field of activity of Islamic banks.
And It is done that through knowing the liquidity in these banks and the tools used to manage the liquidity، inside to the best Islamic financial tools that Islamic banks are able to use in manage the liquidity.
This study aims to clarify the concept of profitability and
liquidity at the Islamic Banks, and discuss how the liquidity
affects the Islamic banks profitability.
In order to achieve these objectives, the researcher, after
presenting the theoreti
cal framework for the study, conducts a
case study of the Islamic banks working in Syria (Albaraka-
Syria Bank, Cham Bank, Syria International Islamic Bank),
and conducts an appropriate statistical test to show the
relationship between the liquidity and profitability (measured
by ROA) of those Islamic banks. The researcher depends on
the financial statements in the reports published by Islamic
banks, using the statistical program SPSS 18 to get the results
of this test. This study concluded that: there is no a significant
relationship between Islamic banks liquidity and profitability,
although they have high liquidity ratios, and low return on
assets in general.
Customer Retention Management (CRM) provides a strong competitive advantage for
the organization to stay in the market. It helps management to track customer interactions
with the organization and allows employees access to all customer,s previous
information;
CRM gains its importance by creating a strategic vision to achieve the organization's goals
of maintaining customers and reaching loyalty through integration with marketing policies
and product development To increase the sales of the organization and to make offers that
attract the target customer and interact with him in a way that ensures its preservation.
The aim of the study is to define the reality of the application of CRM during the crisis
period )8402-8400( in the Syrian private banks in Lattakia, and study the dimensions of
customer relationship management in these banks, and then study the impact of these
dimensions on the performance indicators that were measured through indicators of
profitability, customer complaints, strong relationships with customers, customer
satisfaction and loyalty. In order to achieve this, two main hypotheses were formulated.
The researcher used the questionnaire technique to collect the data analyzed using
statistical tests, the most important of which were the one-sample t. test, and the Pearson
Correlation test. The researcher has reached several results, the most important of which is:
a good evaluation of the availability of CRM dimensions in the studied banks, and there is
a positive relationship between these dimensions and performance.
knowledge management
إدارة المعرفة
المصارف الخاصة
private banks
ولاء العملاء
customer loyalty
رضا العملاء
customer satisfaction
محافظة اللاذقية
إدارة علاقات العملاء
العملاء المربحين
تكنولوجيا إدارة علاقات العملاء
Customer Relationship Management
key Customer
CRM Technology
Lattakia Provenance
المزيد..
This research aims to recognize the reality of the application of internal marketing
policies in the Syrian banking through a comparative study between public and private
banks in the extent of the application of these policies (the culture of serv
ice, internships,
Publishing of marketing information), the study included three public banks (Commercial
Bank of Syria, real Estate Bank of Syria, the agricultural Bank), three private banks
(international Bank for trade and finance, Arab Bank, Bank Audi), and to achieve the
study objectives were to build a questionnaire, applied to a sample of employees and
customers at the six banks, and the search is over to the following conclusions Private
banks tend to apply the internal marketing policies are larger and clearer than the public
banks, There is a difference in the application of the service culture variable depending on
the type of bank (in-particular), There is no difference in the application of in-house
training variable depending on the type of bank (in-particular), There is a difference in the
application deployment marketing information variable depending on the type of bank (inparticular)
and The private banks internal marketing policies applied better than public
banks.
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