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The influence of factors related to the client and the decision of granting micro-credit

تأثير العوامل المتعلقة بالعميل على قرار منح الائتمان الصغير دراسة ميدانية على المؤسسات الإقراضية الخاصة العاملة في محافظة اللاذقية

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 Publication date 2015
  fields Business Management
and research's language is العربية
 Created by Shamra Editor




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This study aims to identify the factors related to the client and influencing the decision of granting micro-credit in the private lending institutions operating in the province of Lattakia (Private banks and microfinance institutions)، and order of these factors according to their importance for these institutions، Has been followed premise entrance deductive in this study. The research concluded that these institutions focus on personal client primarily client then the capital of the second class، then the guarantees provided by the client third place، as the results showed that the economic and political conditions and practical experience for the customer influence the decision to grant credit is relatively weak degree، and there omission social worker by these institutions.


Artificial intelligence review:
Research summary
تهدف هذه الدراسة إلى التعرف على العوامل المتعلقة بالعميل التي تؤثر على قرار منح الائتمان الصغير في المؤسسات الإقراضية الخاصة العاملة في محافظة اللاذقية. تم استخدام المنهج الوصفي المسحي لتحليل البيانات التي تم جمعها من العاملين في قسم الائتمان في هذه المؤسسات. توصلت الدراسة إلى أن شخصية العميل هي العامل الأكثر تأثيراً على قرار منح الائتمان، يليها رأس المال، ثم الضمانات المقدمة من العميل. كما بينت النتائج أن الظروف الاقتصادية والسياسية والخبرة العملية للعميل لها تأثير ضعيف نسبياً، بينما تم إغفال العامل الاجتماعي. أوصت الدراسة بضرورة اهتمام المؤسسات الإقراضية بعامل الخبرة العملية والعوامل الاجتماعية والاقتصادية والسياسية المحيطة بالعميل لتحقيق قرارات ائتمانية سليمة.
Critical review
دراسة نقدية: على الرغم من أن الدراسة تقدم تحليلاً شاملاً للعوامل المؤثرة على قرار منح الائتمان الصغير، إلا أنها تفتقر إلى تحليل عميق للعوامل الاجتماعية والاقتصادية والسياسية وتأثيرها على العميل. كما أن الاعتماد على البيانات المجمعة من 30 استبانة فقط قد لا يكون كافياً لتقديم صورة دقيقة وشاملة. من الأفضل أن تشمل الدراسة عينات أكبر ومناطق جغرافية مختلفة للحصول على نتائج أكثر دقة وموثوقية. كما يمكن تعزيز الدراسة بإضافة تحليل نوعي للمقابلات مع العملاء لفهم العوامل النفسية والاجتماعية التي قد تؤثر على قراراتهم.
Questions related to the research
  1. ما هي العوامل الأكثر تأثيراً على قرار منح الائتمان الصغير وفقاً للدراسة؟

    العوامل الأكثر تأثيراً هي شخصية العميل، رأس المال، والضمانات المقدمة من العميل.

  2. ما هو تأثير الظروف الاقتصادية والسياسية على قرار منح الائتمان الصغير؟

    الظروف الاقتصادية والسياسية لها تأثير ضعيف نسبياً على قرار منح الائتمان الصغير.

  3. هل تم أخذ العامل الاجتماعي في الاعتبار في هذه الدراسة؟

    لا، تم إغفال العامل الاجتماعي من قبل المؤسسات الإقراضية وفقاً لنتائج الدراسة.

  4. ما هي التوصيات التي قدمتها الدراسة للمؤسسات الإقراضية؟

    أوصت الدراسة بضرورة اهتمام المؤسسات بعامل الخبرة العملية للعميل والعوامل الاجتماعية والاقتصادية والسياسية المحيطة بالعميل لتحقيق قرارات ائتمانية سليمة.


References used
Cofi. A. S., (2012). Determing the causes and impact of nonperforming loans on the operations of microfinance institutions. Master of business administration, University of Science and Technology in partial fulfillment
Anyiro. C. O; Oriaku. B. N. (2011). Access to and investment of formal microcredit by small holder farmers in Abia State, Nigeria. The Journal of Agricultural Sciences, vol .6 (2), 69- 76
Felix. A (2011). Credit Risk Assessment and Decisions of Credit officers in Microfinance Institutions: The Example of Banco do nordeste in Brazil, Bachelor Thesis in Microfinance, Swiss Banking institute University of Zurich
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