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دراسة أثر رقابة البنك المركزي في الودائع و الائتمان في المصارف الإسلامية بالتطبيق على بنك سورية الدولي الإسلامي

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 Publication date 2010
and research's language is العربية
 Created by Shamra Editor




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References used
الجمعة، علي محمد، ( 2000 )، معجم المصطلحات الاقتصادية و الإسلامية، الرياض، مكتبة . العبيكان، ص 150
الوادي، محمود، و آخرون، ( 2006 )، الاقتصاد الإسلامي، منشورات جامعة القدس المفتوحة، عمان، ص 90 - 105
مصرف سورية المركزي www.banquecentrale.gov.sy
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The study aimes at of measuring customer's satisfaction about the quality of Islamic banking services, "field study for Syria International Islamic Bank," It identifies the extent of customer's satisfaction for the quality of the services that are offered by the bank under study. It reveals the benefits that can be obtained by Syria International Islamic Bank from measuring the quality of its services, and work to develop them, reaching to basic goal which is increasing its market share to maximize its profitability.
This study aims to detect the efficiency of Islamic banks in Syria in controlling the process of granting bank credit, "case study Syria International Islamic Bank”, through diagnosis the status of granting credit process in the bank, in order to ide ntify the factors that are taken into account in the process of granting credit, and determine the relative importance of these factors, and reveal the factors that are overlooked in the credit decision-making process.
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The research aimed to measure the impact of the application of the quality management system according to ISO 9001 standards on customer satisfaction in the banking sector, and the goal of this measurement is to discover how the customers perceive th e benefits of quality management system, It also aims to discover the strengths and weaknesses of the application of this system to enhance the strengths and treat the weaknesses, and to make continuous improvement for the quality management system. In addition to this to work on developing the customer confidence in the services that are provided by the Bank.
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