The Contract of Paper Collection forces many of Contractual obligations on parties, and bank's customer may suffer damages because of the bank's contractual liability in this issue. Hence, it is important to determine the parties' obligations and the
scope of bank liability, since the Syrian commercial law did not regulate the codes of this contract nor the scope of banks liability .So it's necessary to discuss the provisions of the agency contract and general principles of liability in the Syrian civil law, taking into consideration the rules of banking customs
This study aimed to take a sample of banks (Qatar National Bank, Bemo Bank,
Sham Islamic Bank ) and compare the changes in their capital exchange rate changes on it
in terms of the capital adequacy ratio which affects the continuity of these banks
as
recommended by the Basel (1-2-3) committee, draw conclusions reached by this study and
propose what would maintain their own working capital from any failures of share
holders, depositors and customers .
The change of foreign currency exchange rates has direct and indirect impacts on
the economy .
The lack of foreign currency exchange rate stability negatively affects the
purchasing power of the local currency; whenever the exchange rate of the local
currency rises the purchasing power of the foreign currency declines. This is clearly
evident through our follow up to the dollar exchange rate during the five years of study
of 2010 to the year 2014 where the large fluctuations witnessed in prices led to a clear
reduction in the purchasing power of the local currency.
The accounting and auditing profession based on outputs of the profession based on
outputs of the financial lists mainly on the public confidence for its success in providing
services to all parties and focus on the actual increases carried out by these banks on their
capital was it enough to achieve the desired level under successive highs on the dollar
exchange rate against the Syrian pond which led to affected capital and make it define .
The research aimed to measure the impact of the application of the quality management system according to ISO 9001 standards on customer satisfaction in the banking sector, and the goal of this measurement is to discover how the customers perceive th
e benefits of quality management system, It also aims to discover the strengths and weaknesses of the application of this system to enhance the strengths and treat the weaknesses, and to make continuous improvement for the quality management system. In addition to this to work on developing the customer confidence in the services that are provided by the Bank.
