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Register a new userAnalyzing the Competitive Advantage in Syrian Banks Using Subjective Indicators (A Comparative Study between Commercial Bank of Syria and Bank of Syria and overseas)
تحليل الميزة التنافسية في المصارف السورية باستخدام المؤشرات الذاتية (دراسة مقارنة بين المصرف التجاري السوري و مصرف سورية و المهجر)
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Tishreen University ورقة بحثية
Publication date
2018
fields
Economy
and research's language is
العربية
Authors
زينا ناصر الدين( باحث )
Created by
Shamra Editor
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تتميز البيئة الاقتصادية الحديثة بمتغيراتها التي تتسم بحالة من عدم الاستقرار نتيجة ظروف المنافسة المتزايدة و التطور التكنولوجي الكبير في مختلف المجالات، مما يفرض على مختلف القطاعات الاقتصادية و من ضمنها المصارف السعي المستمر لمواكبة التطورات و البحث عن مزايا تنافسية تجعلها قادرة على الاستمرار و البقاء في السوق. يهدف البحث إلى دراسة مدى تحقيق المصارف السورية للميزة التنافسية بالاعتماد على المؤشرات الذاتية من خلال مقارنة تطور المؤشرات الذاتية لكل من المصرف التجاري السوري و مصرف سورية و المهجر. و تمت صياغة فرضية رئيسة يتفرع عنها ثلاثة فرضيات فرعية، تم اختبارها بواسطة الحزمة الإحصائية للعلوم الاجتماعية Statistical Package for Social Sciences،SPSS V(23), لتتوصل الباحثة إلى عدة نتائج أهمّها: يحقق كل من المصرف التجاري السوري و مصرف سورية و المهجر ميزة تنافسية، حيث يتفوق المصرف التجاري السوري في مؤشرات كفاية رأس المال و السيولة نوعية الموظفين، بينما يتفوق مصرف سورية و المهجر في مؤشر نظم المعلومات و التكنولوجيا.
The modern economic environment is characterized by its unstable variables due to the increasing competition conditions and the great technological development in various fields. This requires various sectors of the economy, including banks, to continuously strive to keep abreast of developments and to find competitive advantages that will enable them to continue and stay in the market. The aim of the research is to study the extent to which Syrian banks have achieved competitive advantage based on the subjective indicators by comparing them of the Commercial Bank of Syria and the Bank of Syria and overseas. A basic hypothesis was drawn up, with three sub-hypotheses, which were tested by the Statistical Package for Social Sciences, SPSS V (23). The researcher came up with several results, the most important of which are: The Commercial Bank of Syria and the Bank of Syria and overseas achieve a competitive advantage, Commercial Bank of Syria outperforms in the indices of capital adequacy and liquidity and quality of employees, while the Bank of Syria and overseas outperforms in the index of information systems and technology.
References used
PORTER, ME. Competitive strategy techniques for analyzing industries and competitors. New York. Free press. 1980
KASEKENDE, L.; MLAMBO, K.; MURINDE,V. Restructuring for Competitiveness: The Financial Services Sector in Africa’s Four Largest Economies. The Africa Competitiveness Report 2009 © 2009 World Economic Forum, the World Bank and the African Development Bank. 2009
HATSOPOULOS, G., ET .Al. “U. S. Competitiveness: Beyond the Trade Deficit “. In King, Philip (editor), International Economics and International Economic Policy: a Reader, Macgraw – Hill, Singapora, 1990
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The interest issue was for long time ago and still one of the critical issues debated among economists through it monetary policy tools can be implemented in order to reach the economic goals set by the economic policy of any country, With the appear
ance of the banks, which have been considered as the backbone of the economy and the basic cell of the national economy growth and its engine as they keep, move, develop, and facilitate the exchange of
money the interest rate has become as a nervous system for commercial banks because of its significant impact on the revenues and expenses of these banks through the interest rates debtors and creditors imposed on their activities,Therefore, the main aim of this research is to study the impact of the net interest margin on the profitability of commercial bank by conducting an
empirical study in The Bank of Syria and Overseas (BSO), the commercial bank has been chosen because the interests debtors and creditors constitute the largest proportion of revenues and expenses of commercial banks by displaying the size of revenues and expenses of the bank and their vulnerability to interest rates imposed by the central bank this study found that the profitability of commercial banks consists mainly of the net interest margin
which reflects the difference between the creditor interests levied for the facilities granted and the debtors interests paid on deposits.
This study aimed to identify the role of the electronic management
application in the creation of competitive advantages for the branches of make them in a distinct and unique from other ،Popular Credit Bank especially after the entry into the era o
f technological ،banks site revolution and information.
To achieve this، the researcher studied the relationship between the
application of electronic management، and the achievement of
competitive advantage، through a survey on the branches of Popular
Credit Bank in Latakia، ; the total number of valid questionnaires was 120 Reliability and validity were tested.
The Syrian banking sector has achieved profits during the Syrian crisis, the bulk of it
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process of identifying growth requires monitor the development of man
y of the basic
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based on the annual reports of Syrian banks, the banking sector did not achieve any real
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The research aims to study the development of innovations in banking service and
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six dimensions of innovation services to assess marketing performance, and has been
formulated three main hypotheses were tested by Statistical Package for Social Sciences
SPSS V (23) to reach the researcher to several conclusions, including: Bank Bemo
outperform the Commercial Bank of Syria in the degree of innovation strategy adopted
during the crisis, and there is no significant relationship between innovationin services and
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relying on innovation activities as a strategy for optimization investment and long-term
growth.
The commercial bank of Syria produces various banking services, and its branches trying to gratify its clients, and attracting new clients.
It is trying to achieve its clients every time, and to inquire this ideal, it confronts many problems, one of
these is overcome jam, that we can find in every branches, and it happened when the serves had not organized. So the serves was not be good, and the client was not be gratifying.
In this research, we want to study the kind of expected rate arrival, so we watched rate arrival for the year 2010 in the first branch of the commercial bank of Syria in lattakia city. We expected a relationship between the rate arrival and the time, and find good work planet to organization the work by using queuing theory, we find number of certain servers that to be from 14 to 18 certain to produce service in the shorter time.
This study aims to identify the impact of the quality of banking service dimensions (tangibles, reliability, assurance, empathy and responsiveness) on customer satisfaction in the Bank of Syria and Overseas.
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