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Register a new userEffectiveness of the training program from the trainees perspective by using Importance_Performance analysis Applied study on the Syrian Telecommunications Company
فاعلية برامج التدريب من وجهة نظر المتدربين باستخدام تقنية تحليل (الأهمية الأداء) - دراسة تطبيقية على الشركة السورية للاتصالات
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Syrian Virtual University رسالة ماجستير
Publication date
2016
and research's language is
العربية
Created by
Shamra Editor
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تهدف هذه الدراسة إلى بيان مدى فعالية برامج التدريب من وجهة نظر المتدربين في الشركة و التعرف على طبيعة العلاقة بين أبعاد البرنامج التدريبي و بين فعالية برنامج التدريب، إضافة إلى بيان كيفية استخدام تقنية IPA كأداة جديدة من أدوات الإدارة في التعامل مع العوامل المؤثرة على فاعلية البرامج التدربية ، و تحديد استراتجيات التعامل مع أبعاد برامج التدريب.
This study aims at demonstrating how effective the training programs are from the viewpoint of the Company's trainees, to know nature of the relationship between the training program dimen-sions and the effectiveness of the training programs, besides showing how IPA technology is used as a new management tool for dealing with the factors influencing the training programs effectiveness and to define the strategies to treat the training programs dimensions.
References used
(Akhorshaideh, A. H. O. (2013). Investigating factors which influence the quality of training programmes in public universities in Jordan (Doctoral dissertation, University of Salford
Bacon, D. R. (2003). A comparison of approaches to importance-performance analysis. International Journal of Market Research, 45(1), 55-73
Charaf , K. Fath , A. Rahmouni ,A. (2014)"Using importance performance analysis to evaluate the satisfaction of Activity-Based Costing adopters", Accounting and Management Information Systems Vol. 13, No. 4, pp. 665–685
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questionnaire came as the following: The extent of the advantage of the course, The
content of the course programme, The general level of the performance of the lectures, The
course place The course objectives, The course time. The evaluation of the training courses
of the use of educational techniques from the perspective of the trainees came generally at
an acceptable degree. There were no differences which are statistically significant between
the average responses of the sample of the questionnaire of evaluating the training courses
of the use of educational techniques according to the variables of the job and the number of
years of experience.
There were no differences which are statistically significant between the average
responses of the sample of the questionnaire of evaluating the training courses of the use of
educational techniques according to the variables of the number of courses adopted and the
scientific and educational qualification except for the axis of (The extent of the advantage
of the course) as some differences in favor of those who followed one or more courses and
for those who have the diploma of educational qualification were found out.
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The results of the study indicate that there is a gap in all dimensions (Tangibility,
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The present study aimed to discuss the concept of quality of
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5. Enable of the subordinates to participate on the meetings that related to
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