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Register a new userAnalysis the factors affecting job satisfaction of employees in the private banking sector by using the analysis technique (importance - Performance) "A field study on workers in Arab Bank-Syria"
تحليل العوامل المؤثرة في الرضا الوظيفي للعاملين في القطاع المصرفي الخاص باستخدام تقنية تحليل (الأهمية الأداء) - "دراسة ميدانية على العاملين في البنك العربي سورية"
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Syrian Virtual University رسالة ماجستير
Publication date
2016
and research's language is
العربية
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Shamra Editor
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تأتي أهمية البحث حيث إنه يدرس موضوع الرضا الوظيفي في أحد أهم القطاعات المساهمة بالتنمية في دولة نامية و هو القطاع المصرفي السوري الخاص. ستقوم الباحثة بالتطرق لموضوع الرضا الوظيفي لدى العاملين في البنك العربي سورية - باعتباره متغير تابع.
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References used
Abdulla, J. M. (2010) “Determinants of job satisfaction in the UAE: a case study of the Dubai police”, Personnel Review, Vol. 40, No. 1, pp. 126-146
Ainin, Sulaiman & Hisham, Nur Haryati (2008), "Applying Importance-Performance Analysis to Information Systems: An Exploratory Case Study”, Journal of Information, Information Technology, and Organizations, Volume 3, 2008, Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia
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The aim of the research is to determine the level of job performance of workers in private Syrian banks from the point of view of officials (director, assistant director, heads of departments and divisions), according to the following performance ind
icators: knowledge of job requirements, quality of work, amount of work performed, perseverance and confidence. The research was based on the descriptive and analytical approach. The current research targeted (11) banks, (66) questionnaires were distributed, and (59) questionnaires were retrieved from them, with a response rate of (89.39%). The results showed that the level of job performance of workers in the banks under study is high on the overall level, and with regard to the sub-indicators of performance.
The study aims to determine the relationship between the job stress and the task
performance of employees in the university hospitals, and determine the appropriate
strategies to reduce the job stress. The study was applied on a sample of 181 worke
rs in
Higher Education hospitals (Al-Assad University Hospital, Obstetrics and Gynecology
Hospital) in Damascus city.
Data were collected through using a questionnaire to measure the stress job and the
task performance for the employees in the sample of the study. Analysis (Importance-
Performance) was used to answer the questions of the study.
The study gives us the following results:
1. The factors (such as gender, type of work, the nature of work, age, number of
years of experience and educational qualification) have a big effect at the stress job for the
workers in the university hospitals.
2. Marital status (single or married) of the Researched workers does not have any
effect at the stress job for the workers in the university hospitals.
3. There is a positive correlation between the level of the task performance of the
worker and the level of the stress job that caused by the following factors (Command and
Control, Influence on Decisions and Clarity of the Role).
4. There is a negative correlation between the level of the task performance of the
worker and the level of the stress job that caused by the following factors (role conflict,
requirements and workload).
5. Enable of the subordinates to participate on the meetings that related to
developing the job, as well as involving them in decisions that effect on their work and
tasks.
This study aims to determine job satisfaction level and factors affecting job satisfaction among working pharmacists in Tartous governorate in the Syrian Arab Republic . To achieve these objectives, the deductive method was adopted, in addition to th
e survey strategy for the largest possible number of working pharmacists in Tartous governorate. Questionnaire was used as a data collection tool. The study sample was 140 pharmacists.
This study aimed to assess the reality of job satisfaction among
employees in the private banks in Damascus; the researchers select
four indicators to measure job satisfaction among employees that
include the working conditions, job stability, a sense of justice,
salaries and wages.
The study examined the availability of employment of workers
in commercial banks in Lattakia, and determined its level
according to its dimensions: enthusiasm in work, sincerity in
work, indulging in work.
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