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Register a new userأثر القدرات الابداعية لدى المديرين على تحسين أداء المنظمات الخدمية (دراسة مسحية على المصرف التجاري بمدينة حماة)
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Aِl-Baath University ورقة بحثية
Publication date
2016
fields
Administration Science
and research's language is
العربية
Authors
حيان حمدان( باحث )
Created by
Shamra Editor
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هدفت هذه الدراسة للتعرف على أثر القدرات الابداعية في تحسين أداء المنظمات الخدمية و اعتبار ان الابداع الاداري له تأثير واضح في تحسين اداء المنظمة و من الوسائل الهامة و الفعالة في تحقيق النجاح و النمو و زيادة فعالية المنظمات. و لتحقيق اهداف الدراسة قام الباحث بتصميم استبيان شمل ( 25 ) سؤال بحثي لجمع البيانات الاولية من عينة الدراسة المكونة من ( 100 ) مفردة، و في ضوء ذلك جرى جمع و تحليل البينات و اختبار الفرضيات باستخدام الحزمة الاحصائية للعلوم الاجتماعية SPSS 17.0
This study was conducted to investigate the influence of Creative capacity on improving the performance of Service organizations, supposing that creativity in management has a clear impact in improving the performance of the organization as well as it is an important and effective means to achieve success and growth and to increase the effectiveness of organizations. To achieve the objectives of the study, the researcher designed a questionnaire of 25 questions to collect preliminary data from a sample containing 100 participants. During the process data were collected and analyzed and hypotheses were tested out using SPSS 17.0.
Artificial intelligence review:
Research summary
هدفت هذه الدراسة إلى استكشاف تأثير القدرات الإبداعية لدى المديرين على تحسين أداء المنظمات الخدمية، مع التركيز على المصرف التجاري في مدينة حماة. اعتمد الباحث على استبيان مكون من 25 سؤالاً لجمع البيانات من عينة مكونة من 100 موظف. تم تحليل البيانات باستخدام برنامج SPSS 17.0، وتوصلت الدراسة إلى وجود تأثير معنوي وعلاقة ارتباط قوية بين عناصر القدرات الإبداعية (الطلاقة، الأصالة، المرونة، الحساسية للمشكلات) وتحسين أداء المنظمات الخدمية. أوصت الدراسة بضرورة تعزيز القدرات الإبداعية لدى المديرين لتحسين الأداء التنظيمي.
Critical review
على الرغم من أهمية الدراسة ونتائجها المفيدة، إلا أن هناك بعض النقاط التي يمكن تحسينها. أولاً، كان من الأفضل توسيع نطاق الدراسة لتشمل منظمات خدمية أخرى غير المصرف التجاري في حماة، مما يعزز من تعميم النتائج. ثانياً، كان يمكن استخدام أدوات بحثية إضافية مثل المقابلات أو الملاحظات المباشرة لتعزيز موثوقية البيانات. ثالثاً، لم تتناول الدراسة بشكل كافٍ العوامل الخارجية التي قد تؤثر على العلاقة بين القدرات الإبداعية وتحسين الأداء، مثل البيئة الاقتصادية أو الثقافية. وأخيراً، كان من الممكن تقديم تحليل أعمق للبيانات باستخدام تقنيات إحصائية متقدمة.
Questions related to the research
-
ما هي الفرضية الرئيسية للدراسة؟
الفرضية الرئيسية هي أنه لا يوجد أثر ذو دلالة معنوية بين القدرات الإبداعية بمكوناتها (الحساسية للمشكلات، الطلاقة، الأصالة، المرونة) وتحسين أداء المنظمات الخدمية في حماة وفق مستوى الدلالة 0.05.
-
ما هي الأدوات البحثية المستخدمة لجمع البيانات؟
استخدم الباحث استبيان مكون من 25 سؤالاً لجمع البيانات من عينة مكونة من 100 موظف في المصرف التجاري في حماة.
-
ما هي النتائج الرئيسية التي توصلت إليها الدراسة؟
توصلت الدراسة إلى وجود تأثير معنوي وعلاقة ارتباط قوية بين عناصر القدرات الإبداعية (الطلاقة، الأصالة، المرونة، الحساسية للمشكلات) وتحسين أداء المنظمات الخدمية.
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ما هي التوصيات التي قدمتها الدراسة؟
أوصت الدراسة بضرورة تعزيز القدرات الإبداعية لدى المديرين لتحسين الأداء التنظيمي، وتدريب الأفراد على حل المشكلات بطرق ابتكارية، وإنشاء إدارة للإبداع تهتم بالأشخاص المبدعين.
References used
Champsaur, Paul, ( 2002) linnovation dans les enterprises, institut national de la statistique et des etudes économiques, statistique publique N: 67, France, p 5
Dobni, C Brooke, (2011), The relationship between innovation Orientation and organizational performance, International Journal of Innovation and Learning, Vol. 10, No.3: 226-240
Honey, G, j, (2000), knowledge management strategies, washingtonal Microsoft presse, p:56
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