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Register a new userApplying Six Sigma Management Development strategy in the service sectors "A case study Local Administration and Environment"
تطبيق استراتيجية Six Sigma للتطوير الإداري في القطاعات الخدمية دراسة حالة الإدارة المحلية و البيئة
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Aِl-Baath University ورقة بحثية
Publication date
2017
fields
Management and Construction
and research's language is
العربية
Created by
Shamra Editor
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يستعرض هذا البحث عوائق تطبيق استراتيجية Six Sigma للتطوير الإداري في قطاع الخدمات و بالأخص بالحالة قيد الدراسة. تم تحديد العوائق الأكثر شيوعاً لتطبيق استراتيجية Six Sigma بالاعتماد على الدراسة المرجعية, ثم صمم استبيان لتحديد احتمال حدوث العوائق و درجة أهميتها, حيث حدد مستوى الإعاقة بدمج معياري الاحتمال و الأهمية المتوقعة, و بعدها صمم استبيان ثان لتحديد الإجراءات الممكن تطبيقها لتجنب حدوث العوائق ليكون بالإمكان تطبيق استراتيجية Six Sigma.
This paper reviews the obstacles that hinder the application of Six Sigma strategy in the services sector specially the case under study. The most common obstacles, to application of Six Sigma strategy, has been identified depending on the reference study, then a questionnaire was designed to determine the likelihood occurrence of obstacles and the degree of its importance where the disability level identified by integrating the standard probability and the expected importance, later another questionnaire was designed to determine the possible procedures that could avoid obstacles to be able to apply the Six Sigma strategy.
References used
ANTONY,J.2006-Six sigma for service processes, Business Process Management Journal, Vol. 12 No. 2, pp. 234-248
BRUE,G.2002- Six Sigma For Managers. McGraw-Hill, London, 189p
CHAKRARTY,A.2009-Six Sigma in service organizations: a conceptual framework based on aspects of the implementation and performance, National University Of Singapore, India
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Banking Systems face a lot of changes and challenges, which necessitate applying
new management and performance improvement concepts, as an attempt to achieve
excellence, Six Sigma is considered to be one of the best methodologies that help in this
regard because it may be utilized in improving banks performance and decrease defects in
their processes. This study aimed to highlight the role of six sigma approach to improve the
performance of Syrian banks according to the application of six sigma model elements
(DMAIC) and selecting six sigma team (Improvement Team).
Conclusions of the study show the importance of implementing Six Sigma
methodology in all local sections including industrial and service organizations, and there
is a tendency in the Syrian banks to utilize six sigma approach. Conclusions also show that
there is a significant statistical impact between each of application of six sigma model
elements (DMAIC), Selecting six sigma team (Improvement Team), and the performance
improvement of Syrian banks. Based on that, several recommendations were presented.
Among these recommendations were the urgency and the need of benefiting from the best
practices in the field of Six Sigma. Invest in training and provide the employees with some
experience in this field.
Achieving the intended purpose of the local administration requires carful selection of the
elements assigned to work in local units, which requires that those elements are aware of
local reality and have sufficient technical expertise. In the cont
ext of the inability of the
method used in forming local councils to achieve the objectives of local administration, the
jurisprudence and legislation differ in determining the method to be followed within the
priority of those objectives and within the political ،economic ،and social reality in each country.
Where some systems tend to adopt the election in selecting the members of local councils ,
while others tend to adopt the method of appointing or the combination of (election and
appointing) methods in order to take the advantages of both methods . But, it is the need
and desire of prevailing legal system and the possibilities available , that determine the
method to be adopted.
Regional development studies focuses on management of the effects of unbalanced spatially
development, which causes a failure in the relationship between cities and their neighboring
rural area or hinterlands, especially ones that related to the te
rms of urbanization, land use
conversion, and inability of national legislations to face all topics at regional and local level. so,
Urban –rural linkage concept was suggested as a main strategy for comprehensive regional
development plans by (UN- HABITAT) on 2003, but the effective application was linked with
development of institutional performance providing appropriate regulatory tools and
mechanism, action plan, and resource’s recall.
This research introduces a proposal for action plan to apply urban –rural linkage, reviews the
regulatory institutional frameworks in Syria, makes a recommendation to enhance and
reinforcement the good part, and provides a new mechanisms for comprehensive development
vision in Syria .
خطط التنمية الإقليمية
الربط بين الريف و المدينة
المؤشرات المؤسساتية
إدارة استعمالات الأراضي
حقوق نقل التطوير
بناء القدرات
التحضر
التماسك الاجتماعي
Regional economic plans
Urban–Rural Linkage
Institutional indicators
land use management
transfer of development right
capacity building
urbanization
social cohesion
المزيد..
The research aims to know effectiveness of the use of
thinking maps strategy in the Creative skills for solve problems
in science in unit "Environment and adaptable neighborhoods"
And know the significance of statistical differences between the
s
tudents scores in test of creative skills for problems solving
according the research variables of: (gender, teaching method).
The research sample consisted of (50) male and female students,
were divided into two groups (25) male and female students in
the control group, and (25) male and female students in the
experimental group. The unit has been designed in science using
thinking maps strategy, and design test of creative skills in
problem solving.
The aim of this research is to show the role of strategic analysis in implementing The Frugal Innovation Strategy in one of the Syrian industrial organizations, which is Joud Industries – Domestic Appliances Company. The research relied the analyti
cal descriptive approach as a general method As For data Collection by way of questionnaire The most important results of the research have been represented as follows: 1-There is a big role of applying the strategic analysis process in The Frugal Innovation Strategy, The largest role was the process of strategic analysis of the Internal environment 2-Innovation in the company is generally characterized as Frugal Innovation even though the advantages of its products are numerous The most important recommendations are the followings : 1- The company must diversify its products by providing limited advantages products that fit Syrian limited income consumer 2-Jood Company must persevere its way in analyzing the environment and strive to improve this process, and that the most important thing it must do are the followings: - Analyzing its organizational culture, - The Use of effective methods that studies confirmed their importance in the strategic analysis process, such as the Delphi Method and The Brain Storming Method.
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