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Register a new userThe degree to which the assistant deans for academic affairs in Sana’a and Taiz Universities in R.O.Y apply the principles of TQM in their work
درجة تطبيق نواب العمداء للشؤون الأكاديمية في جامعتي صنعاء و تعز في الجمهورية اليمنية مبادئ إدارة الجودة الشاملة في العمل
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هدفت الدراسة إلى معرفة درجة تطبيق نواب العمداء للشؤون الأكاديمية في كل مـن جامعتي صنعاء و تعز مبادئ إدارة الجودة الشاملة من خلال الإجابة عـن السـؤالين الآتيين: − إلى أي درجة يتم تطبيق مبادئ إدارة الجودة الشاملة في العمل الإداري مـن قبـل نواب العمداء للشؤون الأكاديمية في جامعتي صنعاء و تعز في الجمهورية اليمنية؟ − هل هناك فروق ذات دلالة إحصائية في درجة تطبيـق نـواب العمـداء للشـؤون الأكاديمية مبادئ إدارة الجودة الشاملة عند مسـتوى دلالـة (05.0 =α) تعـزى لمتغير الجامعة، و الدرجة العلمية، و المركز الوظيفي؟
The aim of this study was to determine to what extent that assistant Deans of academic affaires at Sana'a and Taiz Universities apply Total Quality Management Principles (TQMP) in their work. Therefore, this study was trying to answer the following questions: 1. To what extent that TQMP are applied at Sana'a and Taiz Universities by Assistant Deans of Academic Affaires. 2. Are there statistical significant differences attribute to some independent Variables such as university, academic rank, and job position?
Artificial intelligence review:
Research summary
تتناول هذه الورقة البحثية إدارة الجودة الشاملة (TQM) في التعليم العالي، وتستعرض الأدبيات السابقة حول الموضوع، بما في ذلك أعمال جابلونسكي، إيفانز وليندسي، وليويس وسميث. تركز الورقة على أهمية تطبيق مبادئ إدارة الجودة الشاملة لتحسين الأداء الأكاديمي والإداري في المؤسسات التعليمية. يتم تحليل البيانات باستخدام أدوات إحصائية مثل ANOVA وSPSS، وتستعرض النتائج تأثيرات مختلفة لمتغيرات الجودة على رضا العملاء (الطلاب). كما تتناول الورقة أهمية مشاركة جميع الموظفين والعملاء في عملية التحسين المستمر، وتقدم توصيات لتطبيق إدارة الجودة الشاملة في التعليم العالي.
Critical review
دراسة نقدية: على الرغم من أن الورقة تقدم تحليلاً شاملاً لموضوع إدارة الجودة الشاملة في التعليم العالي، إلا أنها تفتقر إلى تقديم أمثلة عملية وتطبيقات حقيقية من مؤسسات تعليمية محددة. كما أن الاعتماد الكبير على الأدبيات السابقة دون تقديم دراسات حالة جديدة قد يقلل من قيمة النتائج المستخلصة. كان من الأفضل تضمين دراسات ميدانية أو مقابلات مع مسؤولين في التعليم العالي لتقديم صورة أكثر واقعية وشمولية.
Questions related to the research
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ما هي أهمية إدارة الجودة الشاملة في التعليم العالي؟
إدارة الجودة الشاملة تساهم في تحسين الأداء الأكاديمي والإداري، وزيادة رضا الطلاب، وتعزيز الكفاءة التشغيلية للمؤسسات التعليمية.
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ما هي الأدوات الإحصائية المستخدمة في تحليل البيانات في هذه الدراسة؟
تم استخدام أدوات إحصائية مثل ANOVA وSPSS لتحليل البيانات وتقييم تأثير متغيرات الجودة على رضا العملاء.
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ما هي التوصيات المقدمة لتطبيق إدارة الجودة الشاملة في التعليم العالي؟
تشمل التوصيات ضرورة مشاركة جميع الموظفين والعملاء في عملية التحسين المستمر، وتبني فلسفة إدارة الجودة الشاملة كجزء أساسي من ثقافة المؤسسة التعليمية.
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ما هي نقاط الضعف في هذه الدراسة؟
تفتقر الدراسة إلى تقديم أمثلة عملية وتطبيقات حقيقية من مؤسسات تعليمية محددة، وتعتمد بشكل كبير على الأدبيات السابقة دون تقديم دراسات حالة جديدة.
References used
بدح، أحمد ( 2003 )، إدارة الجودة الشاملة: أنموذج مقترح للتطوير الإداري وإمكانية تطبيقه في الجامعات الأردنية العامة، رسالة دكتوراه غير منشورة، جامعة عمان العربية، الأردن، عمان.
الخطيب، أحمد ، الخطيب، ورداح ( 2004 )، إدارة الجودة الشاملة تطبيقات تربوية، جامعة اليرموك، الأردن، اربد.
عرجاش، علي ( 2004 )، تطوير إدارة كلية التربية في الجمهورية اليمنية في ضوء مدخل إدارة الجودة الشاملة، رسالة ماجستير غير منشورة، جامعة عين شمس، مصر، القاهرة.
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- the high management supports training programs, as the trainees are selected on the basis of their training needs، and choosing of the trainers based on the competencies and skills required.
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The researcher recommended the need to make a special section of TQM in the company, and subjecting workers to intensive courses in TQM, in addition to granting authority, confidence and motivation to all members of the training team, to make decisions for the preparation of the training program, implementation and evaluation it.
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education schools issued by the ministry of education conforms with the principles of the
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were analysed quantitatively and qualitatively. The results show that the internal law has
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quality councils etc…are not mentioned. However, some articles in the internal law are
consistent with TQM principles either directly or indirectly. While some principles are
focused on, others are ignored. The principle of focusing on the beneficiary came first (In
terms of frequency) despite ignoring work place as beneficiary. The principle of supporting
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