This study aims to identify the relationship between the training and
dimensions of quality of health services - from the point of view of
those supervising the private Hospitals under study - also, to
identify the importance of the training, and
to identify the level of
quality of health services in those Hospitals. The research has been
applied on the following private Hospitals; Charity Muwasat
Hospital, Alrashid Hospital, Alrazi Hospital and Alandalous
Hospital. The questionnaires have been distributed on the medical
cadres including (Nurses& Physicians) and among administrative
cadres by 50% of the workers in each Hospital. (450)
Questionnaires have been distributed, (315) were returned.Thus, the
number of valid questionnaires for analysis (224) by 50%.
According to their responses, the statistical analysis and the
hypotheses test have been done to get the results and
recommendations.
This study aims at identifying the impact of electronic banking
services quality on customer satisfaction amongst public and
private banks' branches in the city of Hama. Furthermore,
identifying the difference in assessing each of electronic banking
services quality and customer satisfaction among these two sectors.
هدفت هذه الدراسة إلى التعرف على أثر الابتكار التسويقي (الابتكار على مستوى الأفراد, الابتكار على مستوى الإجراءات, الابتكار على مستوى التكنولوجيا) على جودة الخدمات الصحية بأبعادها (الاعتمادية, الملموسية, الاستجابة, الأمان, التعاطف) في مشفى الباسل بطرطو
س.
تم جمع البيانات الأولية للبحث من خلال استبيان تم توزيعه على عينة ملائمة من مجتمع البحث, و تم تحليل هذه البيانات من خلال برنامج الـ SPSS الإحصائي. و لاختبار فرضيات الدراسة تم استخدام تحليل الانحدار البسيط و الانحدار المتعدد.
The study aimes at of measuring customer's satisfaction about the quality of Islamic
banking services, "field study for Syria International Islamic Bank," It identifies the
extent of customer's satisfaction for the quality of the services that are
offered by the
bank under study. It reveals the benefits that can be obtained by Syria International
Islamic Bank from measuring the quality of its services, and work to develop them,
reaching to basic goal which is increasing its market share to maximize its
profitability.
Quality of health services in Reproductive Health is one of the
key stones that leads to increase utility of these services by women specially
in the field of Family planning. The percentage of women in Syria with
unmet needs as regard contracepti
on is still high which reflects the
necessity for improvement of quality of these services either by improving
efficiency and building capacity of the care providers or supplying good
quality contraceptive methods taking in consideration the actual needs of
the woman and husband wishes.
This study aims at describing the quality of care as regard family planning
services in Syria.
Quality of health services in Reproductive Health is one of the
key stones that leads to increase utility of these services by women specially
in the field of Family planning. The percentage of women in Syria with
unmet needs as regard contracepti
on is still high which reflects the
necessity for improvement of quality of these services either by improving
efficiency and building capacity of the care providers or supplying good
quality contraceptive methods taking in consideration the actual needs of
the woman and husband wishes.
This study aims at describing the quality of care as regard family planning
services in Syria.
