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Performance improvement in Construction companies is a complex task, which requires great effort and care. The research aims to analyze the status of work at the general company for building and construction, in order to determine the available ma nagement problems and then determine the priorities that will be areas of possible improvement of the performance of the company. There used three tools to asses inputs ,processes and outputs , The result of evaluating the maturity (inputs) of project management showed weakness in performance as The rate of project management maturity reached 2.3 out of 5. Quality indicators (outputs) , where rates were less than the average, were identified, as it was the results of questionnaire of measuring customer satisfaction for a sample of projects implemented by the company and the mean of customer satisfaction was 2.73 out of 5. Finally main processes of the company were drown and then the “FMEA " was used to identify the processes which face trouble which were 41 process. As a result of this comprehensive analysis the priority areas and procedures for the performance improvement were proposed.
The Dams are large and complex projects, and are generally characterized by the enormous cost of implementation in some cases, and the length of the implementation period, are rarely carried out a dam in Syria within the estimated plan which develo ped his of the cost and time, this is due to the risks that intercepted projects during the implementation phase and directly influenced the basic project objectives ( cost and time and quality). This research experiences to the reality of the implementation of the late dams, through undertake a study the risks suffered by the implementation of sector and influenced the basic objectives of the project (cost - time - quality), through a field survey study includes more than thirty-five dams in Syria. For this purpose have been used survey was distributed to a slice of experts and technicians in the form of dams, has enabled to obtain a list of the risks faced by the implementation of dams in addition to the assessment, In an attempt to develop a scientific methodology to analyze and manage the risks of dam projects by assessing the probability of their occurrence and their impact on the objectives of the project in the event of occurrence, with introduce a new standard for evaluating a detection / control, As per the approach to FMEA /Failure Mode and Effect Analysis/ and incorporate logic fuzzy, and arrange those risks according the Risk Criticality Number (RCN) for each risk early in order be sensitive to them than we can handled properly with proposing appropriate response strategies.
Changes in construction projects are considered as prevalent phenomenon. Where, most of projects face changes in drawings, specifications, work scope, or contractual conditions. The traditional construction followed in Syrian projects has a long t ime span between planning, design, and construction. As result the possibility of changes occurrence in any project becomes considerable. There are many causes of change orders in construction industry. These changes, mostly causes time and cost overrun and managerial complications. The objective of this study is determining the main causes of change orders; arranging them according to their significance; and studying their effects on project’s cost and time. The owner or the engineer supervising the project is the party who is responsible for change orders in the project.
Many studies have tried to determine the impact of change orders on the cost and time of the project, which in turn leads to differences and disputes between contractors and owners. Where change orders dealt with in various engineering projects. T his search displays formal causes of change orders occurring during the life cycle of the project in Syrian coastal zone. Particular building projects are studied, and the most important impact on completion of the project indicators (cost_time) is discussed. Also identifies the party responsible for the change, and shows the weak points during follow the change order life cycle and provides recommendations for each of the responsible parties, stressing the need to monitor performance in order to manage change order and address the causes and impact alleviation. The prediction models were drafted at additional cost that may result from change orders.
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