This research aims to analyze students views in service characteristics which are provided in Syrian state universities, faculty of Economy as example.
Two variables have been examined which were physical and academic construction. Physical construc
tion was measured using three dimensions; library services, medical care, and supplementary services.
Academic construction were as follows: teaching members, teaching styles, and books. A questionnaire has been distributed to a 100 students at the faculty of economy at Aleppo University. 82 filled questions were analyzed. Most results were about disagree or neutral.
This research aims to study the impact of physical evidence in
achieving customer satisfaction and so on Kiwan Palace restaurant
in Damascus. The researcher has distributed 130 questionnaires
to a group of attendees of this restaurant was which (116)
refundable and valid for the analysis of a questionnaire which
accounted for 89.23% of the total covered by the research which
is a good ratio.
This research aims to analyze students views in service characteristics which are provided in Syrian state universities, faculty of Economy as example. Two variables have been examined which were physical and academic construction. Physical construct
ion was measured using three dimensions; library services, medical care, and supplementary services. Academic construction were as follows: teaching members, teaching styles, and books. A questionnaire has been distributed to a 100 students at the faculty of economy at Aleppo University. 82 filled questions were analyzed. Most results were about disagree or neutral.
