This study tried to focus the light on the reality of implementing
talent management processes in AL-Haram Transfer Company.
Talent management represent the modern direction for managing
human resources and the main success factor which enables the
organization to hire the high performance employee, which count
the success factor in business environment.
The aim of this research is to learn about the reality of the talent
management application in the five star hotels in Damascus and
the role played by this application in achieving customer
satisfaction, as customer satisfaction is now a key deter
minant of
its survival and continuation in the market. The research problem
is summarized as follows: Do these hotels depend on talent and
management and how does this affect customer satisfaction?
This study has been done to develop scientific research and select talented people of
post-graduate students (master students) to continue and get doctoral degrees (degree in
PHD) at Tishreen University. The research has been prepared, which aims t
o suggest a
model for measuring the degree of creativity and talent for post-graduate students by using
one of artificial intelligence techniques such as Fuzzy Logic.
An expert system has been built that contains an inference rule which consists of
three types of tests: (Theory Test, TT), (Practice Test, PT), and (Creativity Test, CT) for
each course.
This intelligent system has also aimed to determine the ability to make decisions
which gives the rate of talent for post- graduate students.
The study has reached to an important set of results, and the most important is:
Results have shown high strength and reliability shows the validity of this proposed
model, the validity of the results have reached to 85% and 100%, by using two different
methods to defuzzificate of proposed model.
