يهدف هذا البحث إلى تحديد العلاقة بين التدقيق الخارجي وعملية الإصلاح الإداري في الشركة السورية للاتصالات (فرع اللاذقية). ولتحقيق هدف البحث، اعتمد الباحث على المقاربة الاستنباطيًّة كمنهج عام للبحث، وأسلوب الاستبانة كأداة لجمع البيانات، حيث تم توزيع (55) استبانة على العاملين في الشركة محل الدراسة، وتم استرداد (54) استبانة منها (49) استبانة صالحة للتحليل، ومن ثم إجريت دراسة إحصائية بغرض بيان هذه العلاقة، حيث قام الباحث باستخدام معامل ارتباط بيرسون(Person). وقد خلصت الدراسة إلى وجود علاقة طردية معنوية بين آلية التدقيق الخارجي وعملية الإصلاح الإداري في الشركة السورية للاتصالات فرع اللاذقية: كما توصلت هذه الدراسة إلى مجموعة من التوصيات والمقترحات، والتي من شأنها أن تسهم بشكل إيجابي بتحسين دور عملية الإصلاح الإداري.
This research aims to determine the relationship between external scrutiny and the administrative reform process in the Syrian Telecom Company (Lattakia branch). To achieve this objective, the researcher used a hypothetical-deductive approach to formulate the hypotheses. (55) questionnaires were distributed to the employees that are under study. (54) questionnaires were retrieved and (49) were valid for analysis. a statistical study was conducted to reveal this relationship. The researcher used the correlation coefficient (Person). The study concluded that there is a significant relationship between external scrutiny mechanism and the management reform process in the Syrian Telecommunications Company, Lattakia branch. This study also reached a set of recommendations and proposals, which would contribute positively in improving the administrative reform
References used
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FERRY, Laurence; AHRENS, Thomas .Using management control understand public sector corporate governance changes: Localism, public interest and enabling control in an English local authority, Journal of Accounting & Organizational Change Australia, 2017
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