Measuring the Level of the Quality of the Medical Services Provided at the Health Centers in Lattakia Province from the Beneficiaries' Point of View A Field Study of Supervision Center of al-Shamia

This study aimed to identify the level of quality of health services provided in health centers in the province of Lattakia (supervision area of al-Shamia). It also determined the level of satisfaction of beneficiaries on health services provided in these centers. The study community consisted of families who went repeatedly to the health centers in the area. The researcher has used the descriptive analytical method to measure the satisfaction of the beneficiaries with the quality of health services provided in the centers. A questionnaire has been designed and distributed among the beneficiaries families in order to measure the quality level of health services in the centers. Data has been also studied and analyzed by using the SPSS program. After analysis of the data, there was clearly lack of quality of health services provided in health centers al-Shamia ​​supervision area, according to the dimensions of quality of health services (tangibility, reliability, power of responsiveness, empathy, trust and safety) from the viewpoint of the beneficiaries of the services provided

The Study of the Healthy Development Indicators Fact in the Syrian Arab Republic between 2000-2010

This study has aimed to analyze the fact of the health development indictors in Syrian Arab Republic between 2000-2010. And the analysis has been done in order to know the development level of health service sector during the study period. This study focuses on three main indicators, which are: Economic healthy indicator. Service healthy indicator. Healthy indicator related to disease spread during the period of this study. The researcher has studied and analyzed the three main healthy indicators and has shown their advantages and disadvantages in Syria. Moreover, he has made a comparison between them and those in some neighbor Arab countries, and showed how sensitive to and affective they are in the development process in Syria. The study has achieved a set of results; the most important are: the decline of the government expenditure on the Health Sector affected in many healthy development indicators. The disproportion and injustice of distribution of the healthy services to cities. The improvement of many healthy development indicators related to infectious diseases and death despite Syria's middle classification comparing with some Arab countries.

Study of satisfaction degree of the employees in the Directorate of Social Affairs in the province of Lattakia on The quality of health services provided in the National Hospital

This study aimed at identifying the level of quality of health services provided in the National Hospital in Latakia city, from the viewpoint of employees in the Directorate of Social Affairs, and determine the level of satisfaction of the beneficiaries of the health services provided in the hospital, according to the study sample. The study population consisted of the employees in the Directorate of Social Affairs who experienced the medical services of the National Hospital in Latakia. The researcher used the descriptive analytical method to measure the satisfaction of the beneficiaries of the quality of health services provided in the National Hospital; a questionnaire was designed and distributed to the beneficiaries of health services in order to measure the quality of services in the mentioned hospital; data have been studied and analyzed with the help of SPSS program, hereafter the results (data analysis) show that the health services provided in the National Hospital in Lattakia fell short of the quality from the viewpoint of employees in the Directorate of Social Affairs according to the dimensions of the quality of health services (tangibility, reliability, responsiveness, empathy, trust and safety).